Inside Sales Engineer

Inside Sales Engineer - Commercial HVAC Products

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Inside Sales Engineer. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. With over 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we are well-positioned to meet our customers' HVAC/R needs.

The Inside Sales Engineer will provide customer sales and support for Commercial contractor sales of HVAC equipment and HVAC parts, and supplies. This can be worked in our Baton Rouge, Harahan, or Lafayette branches. This role is an exciting opportunity for a self-driven individual who will be responsible for working collaboratively with the commercial sales team as a technical advisor and product advocate. The successful candidate will be responsible for configuring, pricing, and quoting technical and financial solutions that position CE as a viable solution for the customer and marketplace. This position is eligible for performance-based bonuses and incentives.

Essential Duties and Responsibilities:

• Respond to Business Opportunities: Respond to new business opportunities based on sales leads from Account or Sales Managers and generate quotes for commercial sales with assigned accounts.
• Support Sales Team: Assist Account Managers and Sales Managers with new and existing accounts, and introduce new products to Engineers and Mechanical Contractors.
• Complete Bids and Submittals: Complete bids, submittals, and take-offs based on plan reviews and specifications in support of commercial sales.
• Follow-Up: Follow up on quotes, bids, and submittals to finalize the sale.
• Customer Interaction: Engage extensively with customers, manufacturers, and the sales team via phone and email.
• Training: Assist with training for our Commercial dealers as needed.
• Issue Resolution: Resolve customer issues in alignment with the company's mission, values, and financial objectives.
• Identify Sales Opportunities: Identify and communicate customer needs and sales opportunities to drive future growth.
• Travel: Travel as needed with the Sales Team to support presentations and trade show activities.

Required Qualifications:

• Proficiency in Microsoft Office Applications.
• Ability to read architectural, mechanical, and electrical blueprints.
• Basic understanding of electrical and mechanical control systems.
• Maintain expert-level product knowledge and applications.
• Strong communication, interpersonal, and organizational skills.
• Proficiency with CRM/Database tools.
• Experience working with contractors is highly desired.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong problem-solving abilities with the competence to make recommendations.

Educational and Experience Requirements:

• Bachelor's Degree in Engineering/Technical Field or equivalent successful experience in a similar technical role.
• Excellent interpersonal and communication skills.
• 3-5+ years of commercial HVAC engineering or applications experience, or technical knowledge of HVAC.

Benefits:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.