Dental Patient Care Coordinator

Job Description - Dental Patient Care Coordinator
Dental Patient Care Coordinator
Our client located in Chicago, Illinois needs a Dental Patient Care Coordinator. This is an onsite direct hire opportunity.

Company Profile
Our client is a growing, technology-forward dental practice committed to delivering exceptional patient care and a positive patient experience. With continued expansion plans that include additional operatories and providers, the practice offers a stable environment, strong leadership, and opportunities for long-term career growth.

Dental Patient Care Coordinator Role:
The Dental Front Desk Coordinator serves as the first point of contact for patients and plays a critical role in creating a welcoming, organized, and efficient office environment.
This individual will manage scheduling, patient communications, insurance verification, and front office operations while helping ensure every patient receives outstanding service from check in through treatment completion.
The ideal candidate is professional, customer focused, organized, and thrives in a fast-paced healthcare setting.

Key Responsibilities
Welcome and assist patients in a friendly and professional manner
Manage appointment scheduling and provider calendars
Verify insurance eligibility and benefits
Answer incoming phone calls and patient inquiries
Coordinate patient check in and check out processes
Collect payments and assist with financial discussions as needed
Maintain accurate patient records and documentation
Support daily administrative and operational needs of the practice
Work collaboratively with doctors and clinical team members
Deliver an exceptional patient experience at every interaction

Benefits and Perks
PPO health insurance, vision, and dental
401k with company match plus 3% profit sharing
80 hours PTO and 40 hours sick leave
6 weeks paid maternity/medical leave


Dental Patient Care Coordinator Background Profile:
2 Years of previous dental front office experience
Experience using Dentrix or similar dental practice management software
Must be willing to work flexible shifts and two Saturdays per month
Experience with insurance verification, scheduling, and patient coordination is highly desirable