Billing and Invoicing (Sr.) Specialist

Company Overview

Global Expedited Transportation Freight Corp. (GET Freight) is a fast-growing drayage and transportation provider and a subsidiary of Hyundai Glovis, headquartered in Duluth, Georgia, with expanding operations in Mobile, AL; Savannah, GA; and Oakland, CA. Since our founding in 2019, we have become a trusted partner to leading clients including Hyundai Motor, Kia, and Hyundai MOBIS. Backed by Hyundai Glovis's global capabilities, GET Freight is strategically expanding nationwide, positioning it for sustained growth through its commitment to operational excellence, sustainability, and innovation. We are building a top-tier team to lead industry transformation and long-term success.

Position Summary

The Billing & Invoicing (Sr.) Specialist is responsible for completing daily billing tasks accurately and on time, ensuring all customer invoices, required documentation, and financial data are processed correctly within GET Freight's systems. This position plays a critical role in supporting revenue accuracy, validating operational costs, and maintaining compliance with customer billing requirements.

The Senior Specialist level is expected to handle complex billing accounts, mentor junior specialists, support issue resolution, and contribute to process improvements within the Billing team.

Responsibilities

1. Daily Billing & Invoicing Execution

• Process daily billing for drayage and intermodal shipments, including invoice creation, documentation upload, and customer submission.
• Review shipping documents such as PODs, gate records, EDI data, and settlement packets for accuracy and completeness.
• Apply customer-specific rates, fuel surcharges, accessorial fees, chassis charges, and detention/demurrage rules correctly.
• Enter and verify billing data in the Transportation Management System (TMS) and internal billing logs.
• Track missing documents and follow up with Operations, Dispatch, or customers to complete billing requirements.
• Perform weekly Driver Settlement validation, compile required documents, reconcile settlement items, and submit final settlements for approval and processing.
• Verify driver settlement accuracy against dispatch data, mileage, accessorials, and fuel reimbursements.

• Serve as the first escalation point for complex billing questions, discrepancies, or customer-specific requirements.
• Take ownership of high-volume or complex customer accounts that require elevated accuracy and coordination.

2. Operational Cost & Data Validation

• Validate operational cost drivers including fuel charges, mileage-based billing, and equipment usage fees.
• Audit billing inputs to ensure alignment with dispatch data, TMS records, rate sheets, and customer contracts.
• Identify discrepancies between operational activity and billed amounts and escalate inconsistencies as needed.
• Assist in month-end revenue validation and reconciliation activities.

3. Issue Resolution & Cross-Functional Coordination

• Investigate and resolve customer billing disputes or internal discrepancies.
• Communicate with Dispatch, Drayage Operations, Customer Service, and Finance regarding missing or incorrect data.
• Support timely resolution of aging invoices and unbilled shipments.
• Maintain professional communication with customers regarding billing questions or required corrections.

4. Process & System Improvement

• Recommend improvements to billing workflows and documentation standards.
• Support TMS updates, automation projects, and system enhancements.
• Generate billing reports, KPI summaries, or documentation status logs as required.

Qualifications

• 2-3+ years of related experience in billing, invoicing, transportation finance, accounting operations, or similar roles.
• Strong understanding of billing workflows and documentation requirements.
• Proficiency in MS Excel (VLOOKUP, Pivot Table required).
• High degree of attention to detail and accuracy.
• Ability to manage time effectively in a high-volume, fast-paced environment.
• Strong communication and problem-solving skills.

Preferred:

• Associate's degree in accounting, Finance, Business, Logistics, or related field.
• Experience with transportation billing systems (Turvo, PCS, McLeod, etc.).
• Knowledge of accounting platforms such as QuickBooks or similar.
• Inventory or asset cost experience (fuel reconciliation, mileage reporting, maintenance cost allocation).

Benefits:

• Medical Insurance: 85% company-paid
• Dental & Vision Insurance: 80% company-paid
• Life, Short-Term Disability (STD), Long-Term Disability (LTD): 100% company-paid
• Paid Time Off (PTO): 80 hours annually
• Sick Leave: 40 hours annually
• Paid Holidays: 14 days annually
• Retirement: 401(k) with 4% of company match

Working Conditions

• Standard workweek: Monday to Friday, 8:00 AM - 5:00 PM
• Occasional support for after-hours as required.

Primary work location is Duluth, GA.