Service Supervisor

Description

Find YOUR fit at Ohio CAT Rental Store (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!

JOB SUMMARY: 

Responsible for overseeing employees and ensuring work is completed safely and effectively, the position will work daily in the shops by promoting a safe and healthy culture, coaching, developing and leading technicians, providing training or training options, helping technicians develop key skills, ensuring compliance with regulations affecting service operations, creating and managing an employee schedule, keeping up to date with manufacturer warranties and policies, checking the progress of repairs and service, managing issues and complaints, knowledge and experience in the industry and having a strong leadership and interpersonal skills. This position will work closely with Supervision to ensure all technicians will be successful in their careers.

JOB QUALIFICATIONS:

• High School graduate required. Three years of industry experience is required
• Technical knowledge of heavy equipment is required. Prior supervisory experience is required.

PHYSICAL REQUIREMENTS:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard, and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

• 401(k) Match and Employer Discretionary Contribution.
• Two different Health Insurance options, including an HSA health insurance option with a Dollar for Dollar match up to $1,200.00 per year.
• Dental and Vision Insurance.
• Credit Union Access.
• Life Insurance, Short-Term Disability, and Long-Term Disability. 
• Scholarship opportunities are available for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Base pay plus annual bonus potential
• Company SuccessShare bonuses

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.