Salesforce Technical Product Owner

Job Description

Job Description

Pay Range: $55.00hr - $60.00hr

Job Overview:

Our client is seeking a Salesforce Technical Product Owner (TPO) to drive product vision, strategy, and execution for Salesforce-based business solutions. The ideal candidate will bridge business and technology teams, translate business needs into scalable Salesforce solutions, and prioritize product backlogs to maximize business value.

Key Responsibilities:

• Define and communicate product vision, roadmap, and business objectives for Salesforce initiatives.
• Partner with business stakeholders to gather, analyze, and prioritize requirements.
• Manage and own the product backlog, user stories, acceptance criteria, and sprint priorities.
• Collaborate with Salesforce Architects, Developers, QA teams, and UX stakeholders to deliver solutions.
• Translate complex business requirements into technical specifications and actionable user stories.
• Drive Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives.
• Ensure Salesforce solutions align with business goals, user experience, scalability, and compliance requirements.
• Evaluate product performance using KPIs and user feedback to drive continuous improvement.
• Work closely with release management and change management teams for successful deployments.
• Act as the primary liaison between business users and the development team.

Required Skills & Qualifications:

• Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field.
• 8+ years of IT experience with 3+ years as a Product Owner or Product Manager in Salesforce ecosystems.
• Strong experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, or Revenue Cloud.
• Proven experience in Agile and Scrum delivery environments.
• Strong understanding of Salesforce platform capabilities, integrations, APIs, Flows, and Lightning Experience.
• Experience writing epics, user stories, and acceptance criteria, as well as managing product backlogs.
• Strong stakeholder management, communication, and analytical skills.
• Ability to balance business priorities with technical constraints.

Preferred Qualifications:

• Salesforce certifications such as Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder.
• Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager certification.
• Experience with Data Cloud, Agentforce, Einstein AI, CPQ, or MuleSoft.
• Exposure to enterprise integrations and digital transformation programs.

Key Competencies:

• Product Strategy & Roadmap Management.
• Backlog Prioritization.
• Stakeholder Management.
• Salesforce Platform Expertise.
• Agile Product Ownership.
• Requirement Management.
• Data-Driven Decision Making.
• Business Process Transformation.

Nice to Have:

• Experience in Telecom, Banking, Retail, or Healthcare domains.
• Knowledge of AI-driven Salesforce capabilities, Generative AI, and Agentforce.
• Experience managing global teams and large-scale Salesforce transformation programs.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.