Engineering Team Lead, TodayTix

Job Description

Job Description

About TodayTix Group:

TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including  TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.

Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.

In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.

Life at TodayTix Group

We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.

New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.

Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. 

We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.

About the Role:

We're looking for an Engineering Team Lead to join the TodayTix team and own how we build. TodayTix is TTG's flagship consumer product — the mobile app and web experience connecting millions of people with live events they love. You'll lead the team that delivers it end-to-end: native iOS and Android, the web and in-app experiences, the backend behind them, and the lifecycle messaging that brings customers back — shipping work that moves the metrics that matter most to the business.

This is a technical leadership role, not a heads-down coding one — most of your time goes to architecture, code review, technical strategy, and cross-functional leadership, with hands-on coding a deliberate minority. You lead by setting direction, raising the team's bar, and owning delivery, quality, and stakeholder expectations across a high-demand roadmap. The team is in an acceleration phase — sharpening prioritization, raising the engineering bar, and shifting from shipping projects to owning outcomes — and you'll be central to that shift on the engineering side.

If you thrive in a fast-moving, high-ownership environment, measure your impact by the team's, not just your own, and care as much about business impact as technical craft, we'd love to hear from you — especially if, like the rest of the team, you reach for AI by default.

Please note: This full-time position and qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility to choose where you work for the rest of the week.

• Measurable impact shipped → Initiatives launch with defined success metrics and honest post-launch analysis — and by the end of your second quarter, your team's work has visibly moved metrics the business cares about.

• A faster, more autonomous team → The team ships measurably faster than when you joined, engineers deliver end-to-end without you in every decision, and your reports are visibly leveling up.

• Quality by design → Quality and performance don't erode as the team ships — SLOs guard them, feature work stays balanced against maintenance, bugs get addressed instead of accumulating, and UX improves proactively.

• Architecture that holds → Your design decisions hold up as the product grows — new features get easier to build, not harder, and design flaws get caught in review, not production. 

• Trust through ownership → You communicate early and own outcomes — surfacing misses before they surprise anyone — so partners trust you and bring you problems, not tickets.

• Own delivery end-to-end across the team's full surface — mobile, web, and backend — and the business outcomes it drives.

• Partner closely with product, design, and growth — bring engineering reality into roadmaps early and evaluate UI/UX for the customer and the business, not just function.

• Run intake and prioritization: sequence work against business objectives, keep concurrent projects on track, and set realistic commitments — what ships, what waits, and why.

• Start big bets small: ship the thinnest slice that proves the idea, and grow it only on evidence.

• Lead and grow the team — 1:1s, feedback, and career development.

• Protect quality systematically — SLOs as guardrails, feature work balanced against maintenance, rigorous code review, and a release pipeline that catches regressions before customers do.

• Set technical direction and architecture — scope cross-stack features to land as one coherent change, and pressure-test plans for risk before the team commits.

• Build the factory, not just the product: embed AI and data into how the team works, so everyone ships faster, learns from every release, and stays pointed at impact.

• A track record of leading engineers. 8+ years building software, including leading a team — formally or informally — and growing the engineers around you. This is the core of the role.

• Strong architecture and code review. This is how you lead — you set technical direction and strategy through sound system design and give the kind of code review that makes engineers better, spotting risk and design flaws before they ship.

• Full-stack technical judgment. Deep enough knowledge across mobile, web, and backend to review across the stack and evaluate what your team builds — even where you're not the one writing it.

• Deep iOS expertise. You've built and shipped production iOS apps with real depth (Swift/SwiftUI) — it's our lead platform and where most of our customers are — with solid Android (Kotlin/Jetpack) alongside. It's the technical foundation this role builds on.

• Stakeholder management and expectation setting. You partner cross-functionally with product, design, marketing, and partners — communicating trade-offs and keeping everyone aligned as priorities shift.

• A product and business mindset. You prioritize business objectives and measure success by value delivered — what moves the metrics — not by raw output or precise task estimates.

• Prioritization in a high-demand environment. With more good ideas than capacity, you triage competing requests, sequence against capacity, and say no well.

• High-traffic product sense. You've worked on consumer products at scale (e-commerce or similarly demanding), and you care about performance, reliability, and the customer experience that flows from them.

• AI fluency, clear written communication, and a collaborative default. You share context freely and disagree-and-commit when it's time to move.

You don't need to tick every box. If most of this sounds like you, we'd love to hear from you.

• Hands-on experience with React / Next.js for the web and webview surfaces.

• Experience designing and building REST/GraphQL APIs (we use Node, Python, and Java/Groovy on the backend).

• Experience with CDP and lifecycle-messaging / marketing-automation platforms.

• Experience with cross-platform tooling (React Native or Kotlin Multiplatform) — there are opportunities to share more across platforms.

• Experience with mobile CI/CD and release automation (Fastlane, phased rollouts, feature flags).

• Background in ticketing, live events, payments, or complex third-party integrations.

• Experience with observability and crash reporting tooling (Datadog, Crashlytics, or similar).

OUR STACK

We use the right tool for the job. On mobile that means native iOS and Android, with React Native in the mix. On web it's React/Redux/Next.js, including the webviews embedded in the apps. The backend includes Node, Python, and Java/Groovy, backed by AWS Aurora, MongoDB, Redis, Elasticsearch, and Datadog, with a dedicated CDP and lifecycle-messaging layer for personalization. Any of it could change if there's a good enough reason.

Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually. 

We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors.

To learn about the Perks and Benefits outside of the salary, please check out our "Good to Know" section!

Good to Know:

TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites: 

-Hybrid work environment (blend of in-office and at-home days)

-Up to 4 weeks per year of flexible 'work from anywhere'

-Healthcare, vision, and dental plans, with generous contributions from the company

-Life and disability insurance

-Paid Parental Leave 

-Generous 401(k) Matching

-Flexible Paid Time Off

-Free membership to One Medical Group & Employee Assistance Program

-Annual Professional Growth Budget

-Employee donation matching

-Employee Referral Program

-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits

TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.

For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.