Technical Support Representative

:All applicants must meet shift Requirements .Afternoon coverage as late as 6 - 8pm local time shift end .Weekend coverage every Sunday as a permanent shift . Qualification s:Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environme ntResponsible for high quality end-user technical support, related to enterprise software and hardwa reAn understanding of technology and the ability to apply that knowledge to support all existing syste msProvides investigation, diagnosis, resolution and recovery for hardware/software proble edTwo to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environme ntPreferred work experience in technical support role but not requir edRequired Education: High school diploma or GED with relevant work experien ceAbility to diagnose the cause of problems in a complex environment and to provide effective solutions quick lySelf motivated and ability to work on own initiative in a high pressure environme ntWilling to work variable shifts including evenings, weekends and public holida #J-18808-Ljbffr