Tier-1 Tech & Student Support Specialist
Sutherland
Sutherland Global seeks a Tier-1 Support Agent in Louisville to provide first-point assistance for hardware, software, and LMS issues. You will handle inquiries via phone, email, and chat, applying standard workflows and comprehensive knowledge bases to resolve problems quickly. The role emphasizes customer-first service, accurate documentation, and collaboration with Tier 2/3 teams to ensure smooth operations for Registrar, Admissions, Bursar, and Financial Aid services. #J-18808-Ljbffr Sutherland
Vacancy posted 2 days ago
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