Service Greeter / Driver

Service Greeter 

Pay: $15.00 - $16.00 per hour

Service Greeter 

Lighthouse Buick GMC Inc. is looking for an individual with a great attitude, good driving record, positive work ethic, and strong customer service skills who likes meeting new people, and doesn't mind getting some steps logged in a day (approx. 10,000).

Service Greeter - Summary

Offer a great greeting to our Service Department customers as they bring in their vehicles. Extend Lighthouse hospitality, prepare cars for the technicians, drive customers to their destination, drive vehicles between Lighthouse locations, and cashier customers when they leave, providing a fantastic farewell! This is an active job, Service greeters can easily log 10-15,000 steps in a full day shift. While greeter duties are primary, this position does cross-train with the parts department and may pick up/drop off parts as well.

Part Time:

• Available shifts are 5-hour and 9.5-hour shifts. Mon – Fri 7 AM - 12 PM, and 12 PM – 5:30 PM.
• Currently all afternoon shifts are open, as well as all day Friday
• There is also opportunity to pick up hours and shifts as a substitute. 

Pay Rate : $15-$16 per hour.

Work Location:  In Person, 100 W Jackson, Morton IL

Benefits:

• 401(k) – with employer contribution
• Employee discount
• Flexible schedule
• No evening or weekend work.

Essential Duties

• Greet the customer with a smile and a warm welcome.
• Escort the customer to the right person.
• Tag and bag the vehicle.
• Make sure all information is on the tags.
• Park the vehicle in the correct location.
• Help customer to their destination.
• Cashier the customer, walk them to their vehicle, and thank them for coming in when they leave.
• Assist the parts department in pickup and drop-off of parts.
• Other Misc. Tasks assisting the Service Department.

Qualifications

• Valid Driver's License.
• High School Graduate or equivalent.
• Excellent customer service skills.

Lighthouse Employees Core Behaviors

We expect our employees to do their best to follow these with a great attitude.

• Create Customers for Life
• Share Lighthouse “love”
• Greet and engage guests
• Build open and honest relationships
• Balance truth and grace
• Forgive
• Know when to lead and when to follow
• Have fun delivering quality work
• Pursue learning and growth
• Be humble
• Own the problem
• Be a positive team player
• Give my best
• Treat everyone with dignity and respect
• Support and hold each other accountable
• Be mindful of my well-being
• Maintain a healthy balance between work, family, community, church.

Lighthouse Buick GMC Strategic Values
We recognize these strategic values as critical to our business success and are listed below in order of importance.
1. Principles – the Bible will be our compass and our guide.
2. Ethics – the implementation of Biblical Principles as demonstrated by Jesus Christ.
3. Employees – create an atmosphere where people like to come to work.
a. Human Resources - we are committed to ongoing training, leadership development, retaining our talent, recruiting the best talent in the business and identifying and correcting under-performers.
b. Safety – provide a safe, clean environment for our employees and customers.
4. Customers – exceed customer expectations and we will grow “Customers for Life.”
a. Do the right thing because it's the right thing to do.
b. Quality – to be the Number One organization in our customer's experience in sales and service.
5. Profit – we are committed to perpetuating this business into and through the next generation, for the long-term benefit of all of our families within the organization. Profitability is the outcome of the measurable results of our efforts in the above values.
a. Innovation – being committed to considering new ways we do things in order to attain our “stretch goals.”
b. Growth and expansion through service and product diversity.