Field Service Technician

Job Description

Job Description

Title: Field Service Technician

Location: Remote

Preferred: IA, FL, GA, KS, TX

Will Consider: AL, AZ, IL, MI, MN, NC, OH, OK, PA, SC, VA, WI

Salary Range: $50,000 - $55,000

Travel: Approximately 60% with opportunities for international travel

Join CV Technology’s exceptional Service team and support our mission to make the world a safer place. We are seeking motivated, detail-oriented individuals who bring a strong sense of ownership, professionalism, and a genuine desire to learn.

Successful candidates take pride in high-quality work, ask thoughtful questions, approach challenges with curiosity, and consistently prioritize safety and customer satisfaction. While prior technical experience is beneficial, it is not required. Candidates with experience in t ravel-intensive or field-based roles are strongly encouraged to apply. Veterans with technical experience are valued. Your military experience matters. If you have hands-on experience troubleshooting, maintaining, installing, or inspecting mechanical or electrical equipment, we encourage you to apply, even if your experience doesn't come with a traditional "Field Service Technician" title.

This Role is well-suited for Individuals Who:

• Put safety first for themselves, their teammates, and our customers in every task and environment
• Embrace innovation by remaining curious, adaptable, and open to learning new systems and processes
• Demonstrate a commitment to excellence through attention to detail, accountability, and high-quality execution

What Does a CV Technology Service Technician Do?

Service Technicians play a critical role in supporting customers across the nation. This position involves approximately 60% travel to customer locations for system startup, maintenance, and troubleshooting of CV Technology-protected systems.

Who We Are:

With more than 30 years of industry experience, CV Technology has become a global leader in fire and explosion protection system design, delivering solutions that protect people, facilities, and operations worldwide.

Key Responsibilities

• Commissioning of CV Technology explosion mitigation systems.
• Verify the functionality of the CV Technology protection system
• Providing familiarization training for plant personnel
• Provide outstanding service to our clients
• Emergency services in the event of system activation
• Completion of written reports for any site visit; commissioning, maintenance, or emergency service.
• Submitting personal expenses and booking travel accommodations
• Quote spare parts and/or services

Skills, Knowledge and Expertise

• Job requires 60% travel to customer locations throughout North America (Normally 2-3 days per week). (required)
• Instrumentation and controls experience (preferred)
• Field service experience and/or mechanical experience (preferred)
• Knowledge of electrical systems, controls and low voltage wiring (preferred)
• 1-2 years heavy travel role experience highly preferred (preferred)
• Excellent customer relations skills. As a Field Service Technician you are the ambassador of our company. Customer focus and customer friendliness are therefore absolute requirements. (required)
• Good communications skills (required)
• Basic computer skills, including Microsoft Office Suite, expense reporting and travel booking. (required)
• Valid Drivers license (required)

Work Environment:

• Lift and carry a 50-pound load a distance of 20 feet
• Safely work inside or outside, at an elevated height from a ladder, man-lift, or platform
• Safely climb a 25-foot ladder, A frame, Extension or fixed variety
• Ability to safely work and/or stand on one's feet for an extended period
• Safely function in an industrial setting where manufacturing conditions exist.
• Implementing safety measures and precautions to address diverse weather conditions, such as rain, snow, and high winds, during outdoor assignments.

Benefits

• FREE Medical, Dental & Vision Insurance for employees
• 401K with company match 4%
• 15 Days annual PTO
• Paid Holidays
• Short/Long Term Disability
• Health and wellness program
• Discount program
• Life insurance
• Company sponsored events
• Career advancement opportunities
• Company Provided credit card, laptop, tool kit, tablet, uniform, PPE and cell phone
• Competitive wages
• Tier Level Career Progression
• Employee assistance program
• HSA/FSA plans
• Brochure of additional benefits

About CV Technology

CV Technology specializes in complete explosion and fire protection solutions for the prevention and mitigation of explosions and fire hazards that result from the manufacturing and handling of dry bulk materials. Over the past 20 years in the industry, we have become one of the world leaders in superior fire and explosion protection design.