Emergency Medical Services Outreach Coordinator

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary Responsible for collecting, analyzing and reporting quality assurance data related to pre‑hospital emergency care given by service area providers. Elicits cooperation of emergency care providers in enhancing emergency care, or in resolving problems identified in quality assurance analyses. Coordinates and implements remedial and continuing education programs for emergency medical services squads. Participates as the ED Liaison to the Community Relations Department. Responsibilities and Duties Maintains a safe and therapeutic patient care environment. Demonstrates competence in providing care and services to patients based on the patients age specific and/or functional needs. All employees shall abide by the Health Insurance Portability & Accountability Act (HIPAA) regulations, which help protect the privacy, security, and confidentiality of patient health information. Responsible for ensuring that personal performance reflects the Mission, Vision and Service Pride Standards. Collects, analyzes and trends quality assurance data related to pre‑hospital emergency care given by service area providers. Prepares related care reports for review during monthly Performance Improvement Reviews with special attention to all cardiac arrests, severe trauma and any Marion County Protocol deviations. Communicates findings to Emergency Medical Services providers. Provides advice and guidance, or elicits their cooperation in enhancing delivery of emergency medical care in compliance with national standards for quality, efficiency and safety. Coordinates and implements remedial and continuing education programs for surrounding Emergency Medical Services providers servicing MGH, in cooperation with education professionals, medical staff, and emergency care providers. Coordinates semi‑annual EMS pre‑hospital skill reviews and maintains skill records. Participates in evaluating and revising treatment protocols to enhance delivery of pre‑hospital patient care and ensure compliance with applicable standards and regulations. Oversees implementation of revised protocols through provision of appropriate training and monitoring of services provided. Maintains cooperative‑working relationships with ED physicians to identify and resolve problems related to area operations or barriers to delivery of care. Works cooperatively with Emergency Medical Service coordinators and staff in evaluating and improving delivery of emergency services and educational programs, and responding to concerns or complaints. Promotes and maintains positive community relations through timely responses to questions or concerns, and investigation and effective resolution of them. Develops proposals for new ED services upon request, coordinating any related research activities. Participates as the ED Liaison to the Community Relations Department. Performs other duties as assigned, some of which may be essential to the job. Facilitates monthly EMS Education. Provides continuing education hours to pre‑hospital providers and maintains educational records as per the Ohio Department of Public Safety guidelines. Maintains the MGH approved continuing education site number in accordance with the Ohio revised code, section 467.5 through the Ohio Department of Public Safety. MGH representation to Environment of Care and the Emergency preparedness management subcommittee. MGH representation to Marion County Local Emergency Planning Committee and exercise design subcommittee. MGH representation to North Central EMS Council Protocol subcommittee. Serves on Paramedic Advisory Board for MGH/Tri‑Rivers School of Paramedicine. Oversees ED Department orientation process of NA/TECH/Paramedics to provide consistency. Assists with transition from pre‑hospital Paramedic to Emergency Department Paramedic. Collaborates with ED Staff Educator to provide initial and ongoing ED Department competencies for NA/TECH/Paramedics. Key facilitator for EMS WEEK, the 3rd week of May each year. Coordinates all activities surrounding this week, including extra educational opportunities, daily refreshments in the EMS report room and at each station to encounter each shift at least once. Organizes the EMS Breakfast open to elected city and council officials, physicians, nurses, and law enforcement from the City Police department, Sheriff's office and Ohio State Patrol. Maintains regional ACLS facility status for MGH. Facilitates monthly ACLS provider‑level education to healthcare providers, including physician level, and provides two instructor levels and one physician‑only course annually. MGH contact for Central Ohio Trauma system COTS and Regional Hospital Emergency Preparedness committee. Complies with deliverables required to maintain eligibility through Ohio Hospital Association (OHA) and Ohio Department of Health (ODH). Utilizes federal resources, services administration (HSRA) grant monies to assist the development of a regional medical response system (RMS). Facilitates quarterly meeting for each skill mix to include 4 NA/Tech and 4 Paramedics per year. Monitors tracking system for mode of arrival accuracy. Attends bi‑monthly ED Service meeting to update ED Physicians on incoming patients by EMS. Updates on trends found during CQI. Facilitates Tri‑Rivers Career Center Public Safety hospital orientation to include the ED, ICU, OB, Peds, Mental Health and OR. Oversees clinical rotation schedule. Attends annual Paramedic graduation ceremony. Hospital representation to the Marion County Terrorism Advisory Team. Assists TRCC/MGH school of Paramedicine with specialty course topics such as ACLS, BLS, BTLS and PPC. Attends Marion County Fire Chiefs Association meetings quarterly. Secretary to Marion County EMS Physician Advisory board. Handles Rural Metro contract services issues. Provides CEU to individual EMS agencies as requested. Actively participates in county and state organizations of emergency medical service providers. Serves as a resource in evaluating current and proposed legislation affecting the provision of emergency medical services. Maintains clinical and management expertise and professional knowledge through appropriate continuing education activities and self‑directed practice. Minimum Qualifications High School or GED (Required). RN – Registered Nurse – Ohio Board of Nursing. Additional Job Description Work requires the knowledge of theories, principles and concepts normally acquired through completion of a Field of Study: Nursing or Paramedic or related field and three to five years of previous Experience plus three to six months of time on the job. Work requires current Ohio license as a Registered Nurse or State of Ohio certified Paramedic. Work requires the analytical skills necessary in order to solve technical, clinical, administrative, or managerial problems that require a professional level of knowledge in a specific discipline and/or design relatively complex plans, systems, and programs. Work requires the communication skills necessary in order to enforce policies in difficult situations, assign work to other employees, or perform other duties requiring a comparable level of communication skills. Must be an EMS‑I (EMS instructor) to maintain site approved license. Work generally consists of activities, projects, or assignments where there is considerable decision‑making authority regarding procedures, plans and schedules. Work Shift Day Scheduled Weekly Hours 32 Department Lifelink Join us Join us! If your passion is to work in a caring environment, if you believe that learning is a life‑long process, and if you strive for excellence and want to be among the best in the healthcare industry. Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate‑employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment. #J-18808-Ljbffr OhioHealth