QA Supervisor

Job DescriptionJob DescriptionJoin ALPLA, a global leader in sustainable packaging solutions serving some of the world's most recognized brands, including P&G, Unilever, L'Oréal, PepsiCo, and many more. As a family-owned company with locations around the world, ALPLA offers stable careers, hands-on training, competitive benefits, and opportunities for growth. Whether you're an experienced manufacturing professional or looking to start a new career, we provide the support and development you need to succeed. At ALPLA, we invest in our people, promote from within, and foster a culture focused on safety, teamwork, innovation, and continuous improvement. From apprenticeship programs and technical training to leadership development opportunities, ALPLA is committed to helping employees build long-term careers. What You Can Expect from ALPLA• Competitive pay and comprehensive benefits • Medical, dental, and vision coverage • 401(k) with company match • Childcare and dependent care savings programs • Paid vacation and holidays • Company-paid life, short-term, and long-term disability insurance • Tuition reimbursement and educational assistance programs • Career growth and advancement opportunities • Employee recognition programs • Hands-on training and professional development • A stable, growing company committed to sustainability  Ready to Build Your Future? Join a team where your contributions matter, your development is supported, and your career can grow with a global industry leader. Apply today and discover what a career at ALPLA can offer. What Will You Enjoy Doing Quality SystemSupports audit readiness activities for internal, customer, certification and regulatory audits; including preparation of records, coordination of site activities, and follow-up of assigned corrective actions.Supports the Quality Manager in the collection, verification and timely submission of monthly quality and food safety data in accordance with corporate regional and corporate requirementsEnsures accurate execution and maintenance of site-level quality records; assists in the implementation and sustainment of quality system procedures within daily operationsServes as deputy to the Quality Manager; capable of independently completing critical audit support activities and required quality system reporting during the Quality Manager’s absence.Quality ControlLeads execution of production quality control activities to ensure compliance with regulatory, internal and customer specificationsPrepares and issues customer mandated quality documentation (e.g., COAs)Coordinates product testing, data collection, data integrity and rework management activitiesMaintains calibration status and availability of quality test equipmentSupports product and equipment qualification activities (AQP)Ensures testing and inspection activities are performed using current, controlled documentationEnsures all personnel performing quality testing on the production floor are trained and qualifiedSupports supplier quality issue management and follow-upLaboratory ManagementEnsures all personnel performing quality testing within the quality lab are trained and qualifiedLeading the Quality Team (when serving as the highest-ranking quality leader on site o Regularly scheduled quality staff meeting o Ensures team works together as efficiently as possible o Assesses training needs of quality techs and ensures execution of trainingManaging the Quality Team (when delegated by the Quality Manager) o Responsible for time and attendance tracking for the quality techs o Performs disciplinary actions for quality techs o Performs annual performance evaluations for quality techs Customer Relationship ManagementSupports the customer complaint management process, including use of required reporting systems (CCH), coordination of root cause analysis activities and documentation management. What Makes You GreatPerformance Metrics:Performance is evaluated based on the effectiveness of the site Quality Management System and Quality Control program in meeting internal standards as well as customer and regulatory requirements. Additional considerations include audit performance and effective execution of site leadership responsibilities for quality team. Emphasis is placed on maintaining a compliant, reliable quality system and effective customer relationship management. KPIs include but are not limited to:Successful completion of internal, customer, and certification audits; including timely closure of findingsCustomer complaint performance, including severity, recurrence, RCA quality and closure timelinessEffectiveness of the site quality control program, including data integrity, calibration compliance and rework managementTimeliness and accuracy of required quality and food safety reportingTraining and qualification status of quality personnel and overall quality team effectiveness Competencies:Directs WorkDevelops TalentNimble LearningPlans and AlignsManages ConflictResourcefulnessCustomer FocusBuilds Effective Teams Qualifications and Requirements:Min 2-year Degree (Associates) in related field or equivalent work experienceExperience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment and with Coordinate Measuring Machine (CMM)Minimum of 1-year supervisory experience required, preferably in a high-speed manufacturing environmentComputer literate in Excel, SPC software, WordBasics statistics knowledgeAbility to work well with other departmentsAble to handle multi-task environment with excellent organizational skills Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:The employee is regularly required to stand, walk, reach with hands and arms and very occasionally to climb or balance.The employee is frequently required to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear.The employee is occasionally required to sit.The employee must regularly lift and/ or move up to 10 lbs, frequently lift and/or move up to 30 lbs and occasionally lift and/or move more than 50 lbs.Specific vision abilities required by this job include close vision.It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards (OSHA). #IOWA2 #salariedALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ALPLA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ALPLA will not tolerate discrimination or harassment based on any of these characteristics.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.