Service Advisor
$50k - $90kLithia & Driveway
Orchard Park Honda, Orchard Park, NY 14127
Full time
R118120
Dealership:L0762 Ray Laks Honda
Ray Laks Honda
You could be our next service advisor!
Schedule: Open availability required, including Saturdays
If you enjoy helping customers, this is your opportunity. You will also maximize earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships.
You'll improve the customer experience working with a collaborative team and supportive leadership that values service excellence, teamwork, and professional growth.
You will report to the service manager.
This is an on-site position in Orchard Park, NY.
What You'll Do
Promote communication between customers and technicians
Identify vehicle concerns and recommend appropriate services
Prepare accurate estimates for parts, labor, and repairs
Write and manage repair orders (ROs) from start to finish
Communicate additional service needs based on inspections
Verify and process warranty and service contract coverage
Keep customers informed on timelines, costs, and service updates
What You'll Bring
Previous Service Advisor experience
Automotive technician background is a plus
You will communicate with customers and co-workers
1+ years of experience with vehicle systems and maintenance
Team-oriented mindset
Valid driver's license and clean driving record
Compensation
Estimated Annual Compensation: $50,000 to $90,000 (Earnings based on performance, experience, and commission)
Benefits
Medical, Dental, and Vision coverage
Paid Time Off & Holidays
401(k) with company participation
Employee Stock Purchase Plan
Paid Life Insurance & Disability coverage
Ongoing training through Lithia Learning Center
Vehicle purchase discounts and wellness programs
Requirements: High school diploma (or equivalent), 18+
We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
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