General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year!

General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year! Job Category : Operations Requisition Number : GENER003363 Full-Time On-site Salary : $60,000 USD per year Locations Showing 1 location Willowbrook 8631 Mills Rd Houston, TX 77064, USA Description This is a dynamic leadership position for a results-oriented leader who wants the challenge of running their own shop including sales, hiring, training, leading, managing, full P&L responsibility and most importantly, changing lives for the better! The mission statement at Quick Quack Car Wash is “we change lives for the better” and we are looking for smart, kind and driven people who will get to know their team and help them achieve their personal and professional goals. Our people personify our company values of smart, kind and driven and do things the QQ way: Fast, clean, loved… everywhere! The Store Leader (General Manager) will be working on site at the car wash, greeting and interacting with customers and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world class customer service and providing a high-quality customer experience. Benefits include monthly bonuses, free car washes and health benefits as well as a 401k program with a company match. There are also sales prizes and competitions with fun awards. We love to celebrate the good that our store leaders create. Responsibilities Hires and retains a great team of smart, kind, and driven people. Invests time to help each member of their team achieve their personal and professional goals. Regularly provides feedback regarding performance, giving an opportunity to improve skill. Constantly learns and becomes better in their leadership skills. Grows top line revenue and membership by ensuring each guest is greeted with enthusiasm and kindness. Is relentless in providing a clean and safe environment for their team and guests. Appreciates the intellectual challenge to learn all about the soaps and unique equipment they use to give customers a clean, shiny, and dry car. Collaborates with maintenance experts who help them maintain soap and equipment. Loves working outdoors with the team and constantly teaching, coaching, and inspiring great people they work with. Provides customers a positive experience worth talking about. Ensures compliance with all policies and procedures through regular meetings and training of team members. Handles discipline and termination of team members as needed and in accordance with policy. Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety. Oversees the productivity, breaks, and daily scheduling of all team members. Monitors the performance of location financials; contributes toward reaching financial goals. Prepares and handles daily cash deposits. Orders, stocks, and maintains merchandise and inventory for the location. Handles vehicle damage claims with a sense of urgency. Ensures location is clean and well maintained; performs and delegates general housekeeping and maintenance responsibilities as needed. Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary. Properly uses membership approach when interacting with new customers. Performs other duties as assigned. Qualifications and Requirements Strong leadership and communication skills. Record of developing team members and leaders. Self-motivated, and results-driven leader. Record of driving results (revenue, EBITDA, etc.). Experience leading a membership model (preferred). Experience managing a preventative maintenance program or something similar (preferred). Must be able to read, count, and write accurately. Must be able to work various hours, weekends, and holidays. Must be able to smile and maintain a clean appearance as per the dress and grooming standards. At least 2 years of being responsible for the results of a high-performing store, location, or company. Experience hiring the right team members. Experience training and mentoring team members. Ensures product and location represent company standards on site at all times (brand, cleanliness, product quality). Responsible and familiar with profit and loss statements. High school diploma or equivalent; college degree preferred. Prolonged periods standing and working at a cash register or related equipment. Must be able to lift up to 15 pounds at times. Must have a valid driver’s license. Work Environment and Physical Demands Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping. Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. Education High School or better. Equal Opportunity Employer #J-18808-Ljbffr Quick Quack Car Wash