Vendor Support Administrator - Semiconductor

Job Description

Job Description

Monthly Billing and Forecasting

• Assist in preparing and processing monthly billing for service requests and projects.
• Work with project managers to forecast completed amounts and ensure alignment with budget projections.
• Ensure all billing documentation is accurate, complete, and submitted on time.

Administrative and Financial Oversight

• Monitor budgets related to service requests, ensuring expenditures stay within allocated limits.
• Identify and resolve discrepancies in billing and forecasting in collaboration with internal stakeholders.
• Maintain accurate records of service requests, project updates, and financial data for audit and reporting purposes.

Cross-Departmental Collaboration

• Facilitate communication between Facilities Services and other departments to address service-related inquiries.
• Ensure all stakeholders are informed of project timelines, budget status, and service outcomes.
• Support project managers in preparing status reports and other documentation as required.

Requirements

Skills and Qualifications

• MUST have strong interpersonal and communication skills with experience handling vendor account discrepancies, reconciliation processes, and cross-functional coordination.

• Strong organizational and multitasking skills to manage multiple service requests simultaneously.
• Detail-oriented with experience in billing, forecasting, and financial tracking.
• Proficient in project management and financial tools, as well as Microsoft Office Suite (Excel, Word)
• Excellent communication skills to foster collaboration with internal teams and external vendors.
• Ability to adapt to a dynamic work environment and manage competing priorities.
• Min 3 years of experiences.

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Promotes a cooperative Safety Team environment culture of mutual support.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance
• Flexible Spending Accounts (FSA)
• Disability Insurance
• Paid Time Off
• Training & Development