Quality Manager

Job Description

Job Description

The Quality Manager is the process owner of Quality activities at the assigned plant. This person will be the lead Quality contact for both internal and external customers and lead effort for ISO-9001 compliance. Leads the Quality resources at the assigned plant and works with sister plants to resolve issues and implement improvement.

Works with cross-functional teams in order to assure timely response to internal and external issues and lead problem-solving and improvement initiatives.

You will do this by:

• Maintaining the Quality Management System in conformance to ISO 9001, including the role of Management Representative for the plant
• Supports all Quality-related NPI process tasks and uses established systems to manage NPI projects
• Leads PPAP/ISIR process including all supporting documentation to assure accurate and on-time submissions that meet customer specific requirements
• Responsible for all Gauging and Test Equipment in the assigned facility, including calibration and measurement system qualification and analysis
• Supervision of Quality Technicians providing direction, leadership and development opportunities
• Responsible for Internal Audit Program, including Process Audits, Product Audits and ISO System Audits for assigned plant.
• Supports external ISO-Audits
• Develop and maintain training programs to support the quality system.
• Leads the corrective action process to ensure it is fully effective to address internal and external concerns
• Leads activities relative to Return Material Authorizations (RMA)
• Leads activities for disposition of Nonconforming Material (NCM)
• Supports and/or participate in supplier sourcing activities. Develops a system for supplier audits and qualifications as needed/required.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Responsibilities and impact may crossover technical fields/functions.

You are the kind of person who is:

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Demonstrates strong computer skills (Excel and Word at minimum)
• Ability to work independently and as part of a cross functional team
• Strong oral and written communication skills
• Experienced with various types of gages and basic metrology equipment
• Open-minded, flexible, and able to adapt easily and accept new ideas quickly
• Demonstrated ability to work multiple projects

Knowledge/Skills/Abilities:

• High School Diploma or Equivalent
• 1-2 years’ experience in Quality and/or Production Supervision
• Demonstrated knowledge of metrology
• Demonstrated knowledge of ISO 9001
• Working knowledge of Problem-Solving tools such as 8D, 5-why, and PDCA
• Internal Auditor Training (preferably Lead Auditor)

Preferred Qualifications:

• Bachelor of Science degree or 5+ years of related experience in quality and or production supervision
• Demonstrated knowledge of Quality Core Tools
• Experience with Lean application and PPAP process.
• Basic knowledge of GD&T
• Experience in metal fabrication

Physical | Visual Demands:

• Weight amount that would need to be lifted, pushed or pulled: Up to 25 pounds
• Must be able to Sit, Stand, Walk Talk/Hear, Use Hands, Climb/Balance, Stoop/Kneel/Crouch or Crawl, Reach with Hands and Arms
• Close vision (clear vision at 20 inches or less)
• Distance vision (clear vision at 20 feet or more)
• Color vision (ability to identify and distinguish colors)
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a give point)
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
• Ability to adjust focus (ability to adjust the eye to bring in an object into sharp focus)

Work Environment:

• Loud (Examples: metal can manufacturing department, large earth moving equipment)

Work Location: 5200 Zenith Parkway Loves Park IL

Shift: 1st Shift / Monday – Friday / 8:00am – 4:00pm- Flexibility as needed

Benefits Package:

• 100% Employee Owned
• Health, Dental and Vision Insurance
• Company Paid Short- & Long-Term Disability Insurance
• Life Insurance
• Critical Illness Insurance
• Prescription Drug Benefits
• 401(k) Retirement Savings Plan
• Open PTO
• FSA (Health and/or Dependent Flexible Spending Account)
• And more

Who we are:

At Fisher Barton, we combine years of experience across multiple industries to deliver unparalleled innovation. Our world-class talent understands the behavior of materials and develops leading-edge solutions that meet your unique needs. We’re more than a source for high-quality parts; Fisher Barton is your resource for the highest quality solutions you’ll find—anywhere.

Fisher Barton is an equal opportunity employer who welcome and encourages diversity in our workforce. Qualified applicants will be considered without regard to any status or characteristic protected by law.