​Intake Coordinator - Must Have Home Health Experience

Job Description

Job Description

Intake Coordinator – Home Health

Location: Phoenix, Arizona

Status: Full-Time in office

At Dependable Nursing, we’re more than a healthcare company — we’re a team dedicated to helping patients transition safely and confidently from hospital to home.

We are currently seeking an experienced, detail-oriented Intake Coordinator to support our Phoenix, Arizona home health operations. This role is ideal for someone who thrives in a fast-paced healthcare environment, communicates with confidence, and takes pride in accuracy, follow-through, and compassionate service.

Why This Role Matters

As an Intake Coordinator, you will be one of the first points of contact in a patient’s home health journey. Your coordination, attention to detail, and communication skills will help ensure patients receive the care, services, and support they need — when they need it.

You will serve as a key connection between hospitals, physicians, families, insurance providers, and our clinical care team.

What You’ll Do

• Manage the intake process from start to finish

• Collect and organize patient medical, insurance, and personal information

• Coordinate with hospitals, clinics, physicians, and referral sources

• Help ensure smooth transitions into home health care

• Assess patient needs and match them with appropriate services, treatments, and equipment

• Verify insurance coverage and assist with authorizations

• Maintain accurate electronic medical records and ensure documentation is complete and compliant

• Serve as a compassionate resource for patients and families throughout the intake process

What We’re Looking For

• Required: Previous home health experience

• Strong understanding of medical terminology and EMR systems

• Experience with WellSky/Kinnser preferred

• Excellent attention to detail and organizational skills

• Strong communication skills with patients, families, providers, and internal teams

• Ability to work independently while contributing to a supportive team environment

• Flexible, adaptable, and comfortable in a fast-paced setting

Preferred Qualifications

• Associate’s or Bachelor’s degree in a healthcare-related field

• Experience with insurance verification and authorizations

• Bilingual skills are a plus

Join Dependable Nursing and help make a lasting impact in the lives of patients receiving care where it matters most — at home.

Apply today and bring your skills to a team that truly makes a difference.

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