Senior Escalations Specialist — Complex Loan Resolutions
Francisco Partners
Prosper is seeking an Escalations Specialist to resolve complex borrower complaints and investigate service or loan issues across multiple systems. You will de-escalate, follow up and provide creative solutions while managing tickets and calls. The role features a hybrid schedule with two in-office days weekly, comprehensive benefits, and ongoing learning opportunities through Udemy and partner programs. Join a mission-driven fintech with a focus on customer well-being. #J-18808-Ljbffr Francisco Partners
Vacancy posted 20 hours ago
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