Field Manager - The Home Center
Artisan Design Group, LLC
Job Description
Job Description
Description:
COMPANY OVERVIEW: Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products. Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. that make their teams valued partners nationwide.
Field Manager
Holly Springs, NC
Join a Team That Feels Like Family At The Home Center Flooring & Lighting, we believe our people are the foundation of everything we do. For nearly 50 years, we've built our reputation by treating our customers—and one another—like family. While we've grown and are now proudly part of Artisan Design Group (ADG), a Lowe's company, we've never lost the close-knit culture, teamwork, and personal relationships that have made The Home Center such a special place to work.
At The Home Center Flooring & Lighting, we believe exceptional customer experiences begin long before a homeowner walks through the front door. As our Field Manager , you'll be the trusted partner who brings every flooring installation together—working alongside builders, installers, and our internal team to ensure every project is completed safely, efficiently, and with the quality craftsmanship our customers have come to expect for nearly 50 years.
This is more than managing job sites. You'll be solving problems, building relationships, supporting our installation partners, and helping families move into homes they'll love for years to come.
If you're someone who enjoys being in the field, thrives in a fast-paced environment, takes pride in delivering exceptional results, and values working for a company where everyone feels like family, we'd love to meet you.
What You'll Do As a Field Manager, you'll serve as the operational leader for residential flooring installations from project kickoff through final completion. You'll:
- Partner closely with builders, superintendents, and independent installers to ensure every installation is completed safely, on schedule, and to the highest quality standards.
- Conduct pre-installation site visits to verify job readiness, identify potential issues, and proactively resolve concerns before installation begins.
- Complete field measurements and verify material quantities to ensure every project is prepared for a successful installation.
- Provide technical guidance and support to installation partners while ensuring compliance with manufacturer specifications and builder expectations.
- Visit active job sites to monitor workmanship, safety, cleanliness, and overall installation quality.
- Resolve field challenges quickly to keep projects moving while maintaining outstanding customer satisfaction.
- Perform final quality inspections, oversee punch list completion, and ensure projects are delivered with pride.
- Coordinate installation schedules and manage relationships with independent contractors to maximize efficiency and service.
- Monitor installer performance and provide feedback that supports continuous improvement and long-term success.
- Maintain accurate project documentation, lot tracking, reporting, and system updates.
- Identify opportunities to improve operational processes, enhance quality, and create exceptional customer experiences.
What Makes You Successful The best Field Managers are natural problem-solvers who enjoy working with people just as much as they enjoy working on projects. You'll thrive in this role if you:
- Enjoy being out in the field and solving problems in real time.
- Can confidently manage multiple active projects and shifting priorities.
- Have exceptional communication skills and build strong relationships with builders, installers, and customers.
- Take pride in quality craftsmanship and never overlook the details.
- Are organized, dependable, and comfortable making decisions independently.
- Value teamwork and enjoy working in a collaborative, family-oriented environment.
- Lead by example with professionalism, integrity, and accountability.
Why You'll Love Working Here At The Home Center, you're more than an employee—you're part of a team that genuinely cares about one another. We've built our reputation over nearly five decades by treating our customers and associates like family. We celebrate successes together, support one another through challenges, and believe every team member plays an important role in delivering exceptional experiences.As part of Artisan Design Group (ADG), a Lowe's company, you'll enjoy the stability and opportunities of a national organization while working in a local culture built on trust, teamwork, craftsmanship, and respect.
EDUCATION, EXPERIENCE & QUALIFICATIONS
Required Qualifications:
- High school diploma or equivalent required
- Experience managing multiple projects in a construction or field environment.
- Valid driver’s license and ability to travel to job sites as needed.
- Ability to read and interpret job specifications, measurements, and installation requirements.
- Strong problem-solving skills with the ability to make decisions in the field.
- Proficiency with mobile technology, including iPad and iPhone.
- Ability to communicate effectively with builders, installers, and internal teams.
- Must be legally authorized to work in the United States.
Preferred Qualifications
- Experience with cabinet products or interior finish materials.
- Residential new construction experience with national home builders.
- Experience working with independent contractors and installation crews.
- Familiarity with lot tracking or construction management software.
PHYSICAL DEMANDS The physical demands described below are representative of those required to successfully perform the essential functions of this position.
- Stationary Position: Ability to remain in a stationary position (sitting or standing) for extended periods throughout the workday.
- Mobility: Frequently required to move between job sites, offices, and active construction environments.
- Lifting/Carrying: Frequently lifts and/or moves items weighing up to 25 pounds.
- Positioning: Regularly required to bend, stoop, kneel, crouch, and reach when inspecting installations and job sites.
- Manual Dexterity: Frequently operates mobile devices and other tools to document and manage job activity.
- Communication: Ability to effectively communicate with team members, builders, and installers in active job site environments.
WORK ENVIRONMENT The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.
- Job Site/Field: Regular exposure to active construction sites, outdoor weather conditions, dust, and varying terrain.
- Operational Demands: Role may require meeting deadlines and managing multiple priorities in a fast-paced environment.
- Safety: Requires adherence to all company safety policies and procedures and use of appropriate Personal Protective Equipment (PPE).
OUR BENEFITS
- Health Insurance (Medical, Prescription, Dental, and Vision)
- Life Insurance
- Paid Holidays and Time Off
- 401(k) Plan with company matching
ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email View email address on us.fitly.work. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.
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