Brand Specialist

Brand Specialist

Thousand Oaks, CA | Buick | GMC | Cadillac | Sales | No automotive experience required | Hospitality experience welcome | Sales experience welcome | Southern California | Ventura County | Conejo Valley | Veterans encouraged to apply | $50,000 - $150,000+ OTE

Is This You?

You're a warm, genuine communicator who earns trust by listening first and presenting second -- guests feel genuinely helped by the conversation, not steered toward a close

You come from hospitality, retail, financial services, or another guest-facing environment where taking care of people was the standard -- automotive experience is not required, but the ability to represent three distinct brands with knowledge and confidence is something we train from day one

You want to build a sales career at a Conejo Valley multi-brand store where Buick, GMC, and Cadillac give you a lineup that covers everything from everyday family vehicles to premium full-size trucks to luxury sedans -- and where a motivated Brand Specialist builds a diverse, loyal client base that earns well above the floor

Who We Are

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Buick GMC Cadillac of Thousand Oaks serves a family-oriented, community-connected Conejo Valley buyer base across three distinct brand profiles -- Buick's refined comfort, GMC's premium truck and SUV lineup, and Cadillac's American luxury. That breadth means a Brand Specialist here is never working a single buyer profile. The right person brings genuine curiosity, learns all three brands thoroughly, and builds relationships with the kind of Ventura County buyers who return for every vehicle in the household and send their neighbors in behind them. We hire for the relationship instincts and train everything else.

What You'll Do

Welcome guests with genuine curiosity and warmth -- understanding what matters to them before presenting any vehicle

Develop deep product knowledge across Buick, GMC, and Cadillac through paid GM training -- learning each brand's lineup, technology, performance credentials, and towing and capability specs well enough to guide any Conejo Valley buyer confidently

Present vehicles and conduct test drives that connect each brand's strengths to what the guest actually needs -- whether that's a Cadillac Escalade, a GMC Sierra, or a Buick Envision

Build and maintain a client pipeline through consistent, disciplined follow-up and CRM use -- the Brand Specialist who works their pipeline earns repeat and referral business that lifts them above the floor

Collaborate with finance and management to deliver a transparent, low-pressure purchase experience from first contact through delivery

Meet monthly targets across volume, gross, and CSI

Represent Buick GMC Cadillac of Thousand Oaks and Swickard's hospitality standard in every guest interaction

What We're Looking For

No automotive experience required -- paid GM brand and product training across Buick, GMC, and Cadillac provided from day one

Hospitality, retail, financial services, real estate, or comparable guest-facing experience strongly preferred -- backgrounds where earning trust and delivering a quality experience are the standard translate directly to this buyer community

Genuine curiosity across three brand personalities -- Buick buyers, GMC truck buyers, and Cadillac buyers are different people with different priorities, and the Brand Specialist who engages each conversation authentically builds a broader and more durable client base

Relationship-first approach -- you listen before you present, you follow through without being reminded, and your guests feel well-served rather than sold to

Self-motivated with a genuine drive to build a long-term book of returning clients and referrals in a close-knit Conejo Valley community where reputation travels fast

Comfortable with CRM tools and digital communication, or quick to learn them

Valid driver's license with a clean driving record

What We Offer

OTE of $50,000 - $150,000+/yr

Paid GM brand and product training across Buick, GMC, and Cadillac from day one

Medical, dental, and vision insurance

Life insurance and supplemental coverage options

Paid time off and paid holidays

Clear career path -- strong Brand Specialists grow into finance, management, and leadership roles at Swickard

Employee vehicle purchase and service discounts

Why Buick GMC Cadillac of Thousand Oaks

Three brands under one roof means a broader buyer audience -- GMC's premium truck and SUV buyers, Cadillac's American luxury ownership community, and Buick's comfort-focused family buyers give a motivated Brand Specialist more relationships to build and more referral paths to develop than a single-brand store

The Conejo Valley is a family-oriented, community-connected market where buyers talk to each other -- the Brand Specialist who earns a household's trust earns every vehicle in it and the referrals that follow, and that kind of loyalty compounds over time in a community this size

GMC's Sierra and Yukon lineup, Cadillac's Escalade, and Buick's growing SUV portfolio give a well-prepared Brand Specialist genuinely compelling product conversations across a wide range of Ventura County buyers and use cases

Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- are the foundation of how we sell, serve, and develop our people

If you're a relationship-driven sales professional ready to represent three distinct American brands in a family-oriented Conejo Valley community where guest loyalty is earned through genuine care and honest follow-through -- apply.