Security Officers

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POSITION SUMMARY


Under minimal supervision, performs the duties of a Public Safety Lead Officer for the Public Safety Department. Will implement the skills and knowledge learned from current department training, practices, and procedures, including all formal training and experience, to emphasize the use of coaching, mentoring, instructional skills, and intervention. The Public Safety Acting Lead officer will provide leadership, motivation, communication, and techniques, such as professionalism and ethics, the criminal justice system, laws of arrest, search and seizures, arrest methods and defense tactics, investigative report writing, crime scene/evidence/forensics, controlled substances, traffic enforcement, traffic collision and investigation, patrol techniques, and gang awareness.
Candidates in this category will be required to remain up to date on penal code revisions, updates, changes, etc. In addition, the candidate will be expected to take continuing education courses, training, and seminars relating to law enforcement if an offer of employment is made. This is a high-level position that will require this level of training at all times while employed by the department. The candidate in this position may also be required to provide supervisory leadership in the event the Shift Supervisor is off-site for any reason or is unavailable at any time.
This position requires the full understanding and active participation in fulfilling the mission of Martin Luther King, Jr. Community Hospital (MLKCH). It is expected that the employee will demonstrate behavior consistent with the hospital's core values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities therein.

ESSENTIAL DUTIES AND RESPONSIBILITIES


1.Shift leadership role in the absence of the Shift Supervisor
2.Participates in facility wide training on behalf of the Public Safety Department and in coordination with the VIWP instructor
3.Conduct vehicle and foot patrol procedures in order to assure a safer, more secure environment for our employees, physicians, patients and guests
4.Assist with departmental in-service notifications, implementations and observations
5.Attendance monitoring and documention of assigned shift employees
6.Provide insight on departmental policy review
7.Provide timely responses to calls for service
8.Comprehensive radio communications proficiency
9.Ensuring command center security is alert and uncompromised
10.Incident investigations of all minor and major facility interactions, including all criminal investigations
11.Completion of all assigned reports, daily logs and required forms in orer to assure timely and complete documentation of security department activity
12.Participates in departmental new hire training program
13.Provides high quality professional services to employees, patients, physicians and guests in and around the hospital facility to assure continuous flow of information in and out of the command center to all appropriate security personnel and emergency agencies
14.Conducts his/herself in a professional manner, consistent with the authority of the job
15.Maintain knowledge, skills, and ability to perform all assigned computer functions within the command center in order to assure continuous service to the hospital facility for ID badges, surveillance as well as clerical software
16.Reporting safety violations to appropriate leadership or department personnel
17.Assisting hospital personnel with disruptive and non-compliant patient restraints, as requested by medical personnel
18.Safety and security response to all audible fire alarms within the hospital facility
19.Access control at assigned posts
20.Expanded knowledge of the CCTV system and checkpoint system in addition to clerical software and ability to effectively monitor all surveillance cameras
21.Document investigative information regarding complaints against Public Safety staff, in addition to hospital staff and ensure all incidents are categorized appropriately
22.Maintain external relationships with local, state, and federal law enforcement agencies
23.Court appearance, when subpoenaed to testify on a criminal complaint, i.e., criminal arrest, or criminal investigation.
24.Public Safety personnel and the Supervisor on duty will respond to all hospital codes (i.e., Code gray, Code Silver, Code green, etc., as per department policy).
25.Patient property/valuables inventory intake, completing necessary official property documentation, applying correct patient information, carefully itemizing the patient's property, including valuables and U.S. currency, verifying the information with a witness and the property owner, storing the property according to itemized description, to storing the valuables in a secure vault, communicating and coordinating with dispatch regarding proper property numbers as assigned, to providing a copy of the form to medical personnel to add to the patient chart.
26.Attend yearly training and receive competency training in the following categories: Active Shooter/ Code Silver, Disaster, Public Disturbance, Infant and child abduction, Victim of violence arrivals, Use of Force, weaponless defense techniques control methods, handcuffing, de-escalating violence, safe patient handling, patient restraints, workplace violence, and hospital standard codes.
27.Searching Personnel: Security screening and safeguarding, conduct security screening to provide a weapons-free hospital environment, conduct a thorough cursory pat down when they suspect a person might be in possession of dangerous weapons and or unauthorized items on the property only, received training in contraband handling and documentation, must understand laws pertaining to lawful. Public Safety Lead Officer or Supervisor shall conduct the weapon in-take, including the person's name, municipal department, and agency, and shall make a copy of the person's Departmental/Agency Identification and license to carry said weapon to accompany the in-take. Non-law enforcement (visitors, patients, employees) will surrender their weapons to the MLKCH Public Safety Department. Public safety personnel shall initiate and complete risk incident reports when an unauthorized weapon is confiscated and secured. Any confiscated weapon identified as illegally possessed (per CA Penal Code section 16590, Generally Prohibited Weapons) SHALL not be returned. 2) Any tool altered to perform as a weapon, e.g., broken scissors, sharpened work tool, altered eating utensils, modified box cutter, etc., SHALL not be returned. 3) Any confiscated weapon belonging to a behavioral health patient, regardless of legality, SHALL NOT be returned. a) This is to include any patient categorized as a "blue gown" for danger to self, danger to others, and grave disability and "green gown" patients for any prolonged "altered" status. 4) Any edged or blunt weapon confiscated at points of ingress/egress SHALL be disposed of in a sharps bin container located in the Emergency Department patient care areas.
28.Public Safety personnel will immediately search the forensic patient in accordance with policy and procedure SEC-2034
29.Detainments and understanding searching limitations, using a Garret metal detector wand on people wanting access to the hospital, maintaining communications with the cover officer during a search
30.Respond to patient elopements and investigate and document all patient elopements. Coordinate with medical personnel to locate and document the missing patient using the hospital's risk reporting system.
31.Security Staff Responsibility-Crash Cart Transportation: Security staff take used carts from patient care areas and bring them to Materials Management for restocking. They are also responsible for bringing restocked carts from Materials Management to Pharmacy to stock medication trays and bring them back to patient care areas.
32.Receive training in Workplace Violence Prevention-AVADE satisfies the staff education requirement. Complete yearly training and certification. Provide safety companion roles only for very brief periods of time. They are to provide a verbal handoff report to the safety companion, who will document the process.
33.Complete Hospital Lockdown: all perimeter doors are secured. Public Safety personnel are deployed to public entrances/exits. Each person attempting to leave would be screened by public safety, preventing outside persons from entering, except emergency response. A complete hospital lockdown may be authorized by the IC/AOC or their designated representative only. In the event of a complete hospital lockdown, a central access point for entrance and egress to the hospital will be established by the Director of Public Safety, Manager of Public Safety, and their designee during business hours or by the Public Safety Supervisor or the highest-ranking officer during off hours.
34.Dispatching as needed to assist with covering for breaks or lunches or call assignments
35.Public Safety will update all employees' vehicle information upon being hired and assign parking permits
36.Outside Clinics: The Public Safety Department will assign Public Safety Personnel to the outside clinics and provide safety measures and other duties assignments as tasked by the Public Safety Supervisor.
37.Fire Watches: Public Safety will conduct fire watches as needed per department policy
38.Other duties as assigned by a Public Safety Supervisor or above

POSITION REQUIREMENTS

A. Education

• High school diploma or equivalent certification required.
• Completion of a Law Enforcement POST-Training Regular Basic Course Academy with valid proof of certification or completion of the Basic Course Modular Format constitutes satisfaction of the Regular Basic Course is preferred. Training requirement is delivered in a three-level instructional sequence. Successful completion of the Module III (144 hours), Module II (189 hours) and Module I (394 hours) with valid proof of certification required.
• A Bachelor of Arts (BA) or Bachelor of Science (BS) Degree in Administration of Justice/Criminal Justice is also preferred.
• Extensive work history in the field of public safety/security/law enforcement and or military may be considered in lieu of education and POST certification however, the Public Safety leadership team will make the determination, what experience level may be accepted.
• Training in cultural diversity or sensitivity a plus.

B. Qualifications/Experience

• A valid CA guard card is required.
• Must have completed the POST PC 832 40-hour course program.
• IAHSS Basic certification is a must, or Advanced certification will be considered.
• Current AVADE certification (instructor or participant) must be obtained within 30 days of hire.
• 2 to 5 years minimum experience working in a healthcare environment, specifically Public Safety/Security.
• Current AHA Basic Life Support certification required. CPR must be obtained within thefirst 60 days of employment.
• Military experience with an emphasis in military police a plus.
• Excellent guest relations skills required.
• Computer literacy required.
• Expertise in conducting complex investigations.
• Experience conducting interviews and obtaining investigative information for report writing.
• Ability to provide detailed reports of collected data and findings.
• Strong attention to detail with commitment to accuracy and quality.

C. Special Skills/Knowledge

• Demonstrated commitment to a strong service orientation
• Strong interpersonal and communication skills
• John E Reid's technique of investigation and interrogation completion a plus
• Understanding of CCTV footage collection, sensitivity, and follow-up
• Ability to work under pressure and to maintain efficiency and composure in sensitive situations
• Experience with Microsoft Office
• Ability to type 50 words or more a minute
• Ability to establish and maintain cooperative and harmonious working relationships

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