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Benefits Care Advocate: Solve Complex Benefit Questions

The Wrap

Gusto is seeking a Benefit Customer Care Advocate to join our Customer Care team. You will handle inbound inquiries via phone, email, and chat, guiding customers to resolutions with a proactive, problem-solving mindset. The role requires 2+ years in related environments and experience with benefits in a customer-facing capacity. You will work in a fast-paced, solutions-based call center and contribute to high NPS scores while learning our platform. #J-18808-Ljbffr The Wrap

Vacancy posted 5 days ago
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