Quality and Compliance Program Manager

Do you thrive in environments where your attention to detail and commitment to quality can make a meaningful difference? Crystal Springs in Assonet, MA is looking for a full-time Quality and Compliance Program Manager to help uphold the highest standards of care and integrity across our programs. If you're passionate about ensuring safety, accuracy, and compliance, apply today!

WHY YOU SHOULD JOIN US

Working at Crystal Springs means joining a supportive team that values collaboration, respect, and continuous improvement. As our Quality and Compliance Program Manager, you'll earn competitive pay of $68,000-$71,000 per year and enjoy our outstanding benefits package , including:

• Health, dental, vision, and life insurance
• Health savings account
• Paid time off
• Employee assistance program
• Employee discounts
• Flexible spending account
• Referral program
• Retirement plan

ABOUT US

Crystal Springs is a dedicated residential facility for individuals with disabilities, creating a supportive environment for over seventy years. Our mission is to empower individuals on their paths to independence through specialized educational, therapeutic, and residential services.

We value a passionate and skilled team, offering competitive salaries, great benefits, and opportunities for growth. Join us in making a positive impact every day!

ARE YOU THE QUALITY AND COMPLIANCE PROGRAM MANAGER OUR TEAM NEEDS?

If you can meet the following requirements, we need you as our Quality and Compliance Program Manager!

• Valid driver's license in good standing and reliable transportation
• Bachelor's degree in human services, education, social work, psychology, or a related field
• 5+ years of progressive experience in quality assurance, compliance, investigations, or program oversight in human services or special education
• CPR and First Aid certification, or able to obtain within 3 months
• Proficiency with Microsoft Office Suite

Experience in children's residential or educational programs, adult residential or day habilitation services, or similar regulated human services with licensing, accreditation, and external oversight is preferred.

WHAT VITAL ASSISTANCE DO YOU PROVIDE?

This position follows a full-time, 1st-shift schedule .

As our Quality and Compliance Program Manager, you'll conduct internal fact-finding reviews, support individuals and staff during sensitive events, and coordinate with oversight agencies such as DCF, DDS, DPPC, DPH, CARF, and others. You'll ensure programs meet regulatory expectations, lead internal audits, and prepare the agency for licensing and accreditation reviews. Each day brings meaningful opportunities to strengthen quality, enhance safety, and support our mission through precise, thoughtful work.

ADVANCE YOUR CAREER TODAY!

Take the next step in your professional journey and join a team that truly values your expertise. Apply now! Our initial application is quick, simple, and fully mobile-friendly, making it easy to get started anytime.

Due to the nature of this position, potential employees will need to pass a background check, drug screening, and tuberculosis (TB) test.

Statement of Nondiscrimination

Crystal Springs, Inc. does not discriminate in any of its programs, procedures, or practices against any person on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, sexual preference, veteran status, or any other characteristic protected under the law.

Employees will be expected and required to perform all essential functions with or without accommodation. Crystal Springs will make reasonable accommodation in compliance with state and federal disability laws.