Office Administrator

Job Description

Job Description

Company Description

American Family Insurance has a proud history of over 90 years, founded on principles of integrity and service excellence. Known for delivering industry-leading customer service, exceptional claims experiences, and fostering long-term relationships, we treat our customers like family. Our commitment to ethical conduct, fairness, and trust has built a strong reputation and solid relationships with our customers. We continue to uphold the high standards our clients expect from us, focusing on providing a seamless and positive customer experience.

Role Description

This part-time, on-site Office Administrator role is based in Lees Summit, MO. The Office Administrator will handle day-to-day administrative and clerical responsibilities, ensuring office operations run smoothly. Primary tasks include managing correspondence, scheduling appointments, maintaining records, supporting the team with office supplies, overseeing basic bookkeeping, and assisting with customer inquiries and office management tasks as needed.

Qualifications

• Organizational and time management skills for managing documents, schedules, and office operations.
• Customer service and communication skills for addressing inquiries and interacting with team members and clients.
• Familiarity with office software applications such as Microsoft Office Suite (Word, Excel, Outlook).
• Ability to perform accurate data entry and maintain detailed records.
• Basic bookkeeping and financial management skills.
• Proven problem-solving abilities and a proactive approach to handling tasks.
• Attention to detail and ability to work efficiently in a fast-paced environment.
• Experience in office administration or a related field is preferred but not required.