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Senior Director, Customer Care & Warranty Strategy

Jobleads-US

Forgent Power is seeking a Senior Director of Customer Care to provide enterprise leadership and strategic direction for the organization across the Transformers and Solutions units. You will lead product-line customer care leaders and their teams, shaping the operating model, staffing, performance, and customer experience.

In this role you will own the warranty workflow and data, oversee technical support and case management, and drive cross-functional collaboration with Quality, Engineering,

#J-18808-Ljbffr Jobleads-US
Vacancy posted 2 days ago
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