Multi-Unit Leader

SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform. As a Sonic Multi-Unit Leader, you will manage the operations of all General Managers and employees within multiple SONIC drive-ins. You will also be responsible for training and supporting the drive-ins’ employees to ensure we provide quality food in a clean, safe, and efficient manner so that our guests will have an enjoyable experience at Sonic! The job duties include: • Managing, training, and coaching Working Partners/General Managers and conducting management orientation. • Directing and assigning employees as needed to ensure all aspects of service meet operational standards. • Overseeing multiple drive-in employees and management in performing duties across various stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop, and Drive-Thru if applicable) during shifts to ensure quality and service standards. • Ensuring compliance with the employee handbook, policies, and practices. • Addressing employee issues and policy violations promptly and reporting them to the supervisor. • Reviewing work schedules to ensure proper staffing levels for continuous guest service. • Monitoring costs related to food, labor, paper, and inventory, and taking corrective actions as needed. • Monitoring vendor performance and taking corrective actions when necessary. • Auditing employment and payroll records. • Reinforcing guest-first service principles. • Responding to guest requests and complaints respectfully and promptly. • Recruiting, interviewing, and hiring management team members. • Approving compensation levels within company guidelines. • Preparing operational reports and developing action plans for financial or sales issues. • Developing and implementing regional marketing plans. Additional Requirements: • High school diploma or equivalent; advanced studies preferred. • Minimum of three years restaurant management experience, preferably in QSR. • Multi-unit supervision experience preferred. • Ability to work a minimum of 5 days per week, including nights, weekends, and holidays. • Knowledge of recruiting, interviewing, and hiring practices. • Understanding of labor laws and health regulations. • Leadership, supervisory, and communication skills. • Basic accounting and computer skills. • Ability to work independently, multi-task, and solve problems. • Strong decision-making and conflict resolution skills. • Adherence to appearance, uniform, and hygiene standards. All that’s missing is you! Apply Today! Sonic and its franchise owners are Equal Opportunity Employers. #J-18808-Ljbffr