Transportation Manager

Transportation ManagerThe Transportation Manager will be responsible for managing the transportation department assuring and coordinating the safe and efficient transport of all PACE participants. Demonstrating the knowledge and skills necessary to participate in assessing, planning for, and providing transportation services with company policies and procedures. The Transportation Manager is required to have one year of experience working with the elderly.Key tasks and responsibilities include the hiring, training, management and scheduling of drivers. The Transportation Manager will assist the Trans. Coordinator in daily scheduling and coordination of transportation, check the schedules completed by the Trans. Coordinator for accuracy, conduct drivers' quarterly meetings and Safety meetings, and participate in all PACE required meetings. The Transportation Manager will establish a positive rapport with participants, participants family members, and other members of the PACE Care team and its network providers, address and resolve all participant grievances within the requested timeline, conduct Service Recovery Calls to the Participants and the Participants family, manage staff, preparing work schedules and assigning specific duties, ensure all transportation staff members are updated on all Secure Transportation & PACE policies and procedures, interact closely with the senior center staff resolving concerns as they arise, work cooperatively and professionally with Center staff, manage and maintain a fleet of lift vans, A.D.A accessible mini buses ambulatory vehicles, keep all transportation logs, fuel cards, vehicle maintenance and mileage records, address and resolve drivers' personnel issues, including disciplinary actions, conduct / monitor drivers' performance evaluations to be completed annually or as needed due to disciplinary action, submit and manage all monthly reports, and reports to be updated daily for accuracy. Data entry into a FileMaker based system and updating pertinent information regarding participants daily. Addresses, Phone Numbers, Notes, etc.Education and training requirements include a high school graduate, college degree preferred, and a commercial driver license with passenger endorsement.Knowledge and experience required include experience in senior care or related human services industry, one year experience with the elderly required, extensive knowledge of Denver and surrounding areas streets, neighborhoods and traffic patterns, vehicle scheduling and dispatching a plus, and previous supervisory or management experience preferred.Core competencies include being a self-starter, being able to work unsupervised, managing multiple tasks and seeing them to completion in a timely manner, possessing good communication skills, and being computer literate and proficient with Word, Excel and database management software.Working conditions include being able to work weekends, holidays and any shift as necessary, work hours: 07:00 am -17:00 pm with varying shifts, might be required to drive vehicles as needed, and must be able to travel out of town with overnight when necessary. Physical requirements include being able to push 50lbs and lift 150lbs minimum, position requires working in a seated position while operating computer, keyboard, mouse, phones and printers and filing of documents, and position may require standing/walking for up to 4 hours.