Vice President OF Clinical Services

The Vice President, Oral Health Services is accountable for building, scaling, and operating a high-growth portfolio of oral health services. This leader translates innovation into commercially viable, operationally disciplined offerings that deliver measurable value to patients, providers, and the enterprise. The role balances innovation with execution excellence, financial stewardship, and operational scalability.

• Leads the end-to-end development and scaling of innovative oral health products and services from concept through enterprise integration
• Establishes innovation frameworks, including stage-gates, success metrics, and investment criteria to guide emerging solution development
• Designs and implements integrated dental-medical collaboration models to enhance care delivery and outcomes
• Develops and executes growth strategies, including market entry, expansion, and scalable operating models for Emerge services
• Partners with Finance to manage revenue forecasts, operating margins, and investment prioritization decisions
• Drives operational performance across cost, quality, cycle time, and scalability through disciplined performance management practices
• Establishes, monitors, and reports on KPIs aligned to growth, patient experience, quality, and financial outcomes
• Leads cross-functional collaboration to ensure operational alignment with enterprise strategy, regulatory requirements, and market demands
• Oversees resource management, including workforce, technology, and budget, to achieve operational and innovation objectives
• Directs the design and continuous improvement of patient-centric experiences, incorporating feedback and technology to enhance satisfaction and outcomes

• 16+ years w/Bachelor's Degree; 10+ years supervisory
• Bachelor's degree in business administration, Healthcare Management, Dental Science, or a related field (Master's preferred)
• Progressive leadership experience building and scaling products, services, or operations in healthcare or adjacent industries"
• Demonstrated experience owning outcomes (growth, performance, scale)
• Experience operating in ambiguous, growth-stage environments
• Excellent leadership, communication, and interpersonal skills
• Advanced knowledge of healthcare operations, oral health service delivery models, and integrated care frameworks
• Ability to develop and execute growth strategies in complex, multi-market healthcare environments
• Strong financial acumen, including forecasting, margin management, and investment analysis
• Demonstrated ability to build and scale products, services, or operating models in growth-stage environments
• Expertise in operational performance management, including KPI development and continuous improvement methodologies
• Ability to lead enterprise-level innovation initiatives and translate strategy into execution
• Strong leadership and people management capabilities, including the ability to engage, align, and develop high-performing teams
• Ability to navigate ambiguity, assess risk, and make data-driven decisions in evolving market conditions
• Strong collaboration and influence skills across clinical, operational, and executive stakeholders
• Excellent communication skills with the ability to translate complex strategies into clear, actionable plans

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 28. $249,470 - $399,152. Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.
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