Director, Global Customer Support Engineering
Socket.dev
C3 AI in Redwood City, California is seeking a Director of Customer Support Engineering to lead our growing global support team for enterprise AI products. You will shape how we deliver world‑class support and partner with product leaders to set customer success standards. Ideal candidates have extensive leadership in enterprise SaaS/PaaS support, strong analytical skills, and a proven ability to define and execute a support strategy and roadmap. #J-18808-Ljbffr Socket.dev
$118.9k - $178.3k
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where... .... Solve highly visible, technical, global and strategic, enterprise cases and ensure... ...critical issues. Understanding how Signature Support customers use our technology (integration...SuggestedImmediate start$140k - $185k
...momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5... ...RoleVerkada is seeking a Manager for our Technical Support Engineering team. We are looking for a technical leader who will help grow our global team dedicated to supporting our...SuggestedFull timeWork at officeWork visaFlexible hoursShift work- ...that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific... ...the enterprise. Learn more at: C3 AIC3 AI is seeking a Director of Customer Support Engineering to lead our growing global support team in Redwood City...Suggested
$110k - $185k
Morgan Stanley is a leading global financial services firm providing a wide range of investment... ...regular business reviews with the Director, Account Management sharing thought... ...brightest, in an environment where you are supported and empowered. Our teams are relentless...SuggestedTemporary workWorldwide- ...department. POSITION SUMMARY: The Technical Support Engineer provides advanced technical support to field service technicians and customers for installed equipment within the... ...Ability to work cross-functionally in a global technical environment Adaptability in a fast...SuggestedWork at officeRemote work
- Red Dot Capital Partners in Tel Aviv is seeking a Support Engineer to help support our global B2B SaaS customers. This hands-on role suits someone early in their career who likes debugging real issues and working with Product and Engineering. You will handle tickets, investigate...Shift work
- Tel Aviv • Hybrid Support Engineer We’re looking for a Support Engineer to join our team and help support our global B2B SaaS customers. This is a hands-on technical support role for someone early in their career who is eager to learn, debug real customer issues, and work...Shift work
- ...Principal Support Engineer Due to the nature of the clients we are supporting, US Gov Cloud... ...sales support and solutions to the Oracle customer base while serving as an advocate for... ...Service Request lifecycle in accordance with global standards Working towards, adopting...
- .... Our small, elite team of founders and engineers have previously launched and exited successful... ...About The Role We're hiring a Customer Success Manager to own the customer... ...contract is signed: implementation, go-live, support, and long-term adoption and growth. You'...Contract workWork at officeFlexible hours3 days per week
- C3 AI in Redwood City, CA seeks a Director of Customer Support Engineering to lead the global support team and shape how we deliver enterprise AI product support. You will work with product, engineering, and services leaders to raise customer success standards and ensure...
- ...you a motivated Professional Services / Support Engineer who wants to make an impact by helping... ...run critical DNS services that power the global internet. Our software is used by... ...directly to the company’s success and customer value. We value expertise and continuous...Full timeRemote workFlexible hours
$110k - $137k
Join to apply for the Customer Success Manager role at... ...: Product Management, Engineering, Marketing, Industry... ...and ongoing strategic support is delivered in a timely... ...according to our “Global Hybrid Working Policy.... ...$198,445.00 1 day ago Director, Customer Experience Management...16 hoursFull timeContract workTemporary workWork at officeRemote workFlexible hours$98k - $125k
...Enterprise Customer Success Manager At Bynder, we don... ...as the strategic engine for brand governance and... ...experiences? Join our global team of 600+ 'Byndies'... ...account/success plans to support those goals. Manage... ...multiple stakeholders at the Director, VP, and C-level. ~...Work at officeShift work- Teleo is seeking a Head of Deployment & Customer Operations to lead the team responsible for every customer engagement after contract... ...value realization for customers. Collaborate with Commercial, Engineering, Product, Manufacturing, and Field Ops to create scalable processes...Contract work
- ...Sr. Relationship Manager -Global Commercial Bank - Middle Market - Technology Group San Francisco, California;Palo Alto, California... ...workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing...Work experience placementWork at officeShift workDay shift
$96.8k - $121k
...have over 181 million registered learners globally and are committed to improving learning... ...districts implement Khan Academy to support student learning. In this role, we’re looking... ...to translate the core skill set of customer success management to an education context...Contract workInterim roleRemote workWorldwideMonday to FridayWeekend work$289.6k - $398k
...and enables the largest global deployments. Uniphore... ...that impacts the customer. We deliver the only multimodal... ...Global Account Director- GSI Partnerships to drive... ...Product and Solutions Engineering to ensure partner... ...paid leave policies to support employees through all...Full time$116k - $135k
...We are looking for an IT Support Engineerto provide in-office... ...possess both a technical and customer-service background with excellent... ...the company’s senior leaders, engineering changes to our client management... ...116,000—$135,000 USD As a global company, our comprehensive...Full timeWork at officeRemote workFlexible hours$80k - $110k
...market. We're in it for the long haul, with support from world-class investors. Join our... ...A day in the life As Swift's IT Support Engineer, you'll own day-to-day IT operations end-... ...full potential of solar energy and make a global impact. Lead with innovation : Be part...Full timeWork at officeImmediate start$140k - $235k
Bank of America in Palo Alto is looking for a seasoned professional to join their Global Commercial Banking Healthcare, Technology & Sponsors Team. The role requires managing an extensive portfolio of complex clients and providing tailored financial solutions. Key qualifications...$93.1k - $172.9k
...meaningful relationships and empowering customers to achieve their goals, while driving success... ...Success in cross-functional meetings to support business objectives.About You:You are a... ..., and financial wellbeing.Culture: Globally recognized, award-winning reputation for...Full timeLocal areaFlexible hours$135k - $165k
...in production. And did we mention we’re customer-obsessed? Every decision, large and small... ...Success Manager, Aviation Robotics to support the execution, documentation, and customer... .... You will partner closely with engineering, product, and GTM to manage program timelines...Flexible hours- ...and enables the largest global deployments. Uniphore... ...that impacts the customer. We deliver the only multimodal... ...Success team, the Director of AI Customer Success... ...with Sales, Product, Engineering, and Delivery teams to... ...paid leave policies to support employees through all...Full timeCasual work
$85k - $110k
...Dettmer is seeking an experienced Technical Support Specialist to provide high-quality... ...is responsible for delivering responsive, customer-focused assistance with hardware, software... ...firm of its kind - exclusively serving the global venture capital and emerging technology marketplace...Full timeWork at officeLocal areaRemote workMonday to FridayFlexible hours$35.63 - $71.3 per hour
...is required. As part of the Support organization, your focus is to... ...and solutions to the Oracle customer base while serving as an advocate... ...lifecycle in accordance with global standards. Work towards,... ...degree in Computer Science, Engineering or a related technical field....Hourly payTemporary workFlexible hours$133k - $149k
...Observe.AI is the AI Agents platform for customer experience, designed to help... ...from handling customer conversations to supporting frontline teams and optimizing operations... ...including Experience Designers, AI Agent Engineers, and Telephony Engineers. Coordinate with...Full timeWork at officeLocal areaRemote workFlexible hours- ...Customer Success Manager (CSM) Who We Are? We are a dynamic start up headquartered in... ...you crave ownership, challenges, and a supportive environment to shape the future of e-commerce... .... Get the opportunity to work with global brands like Walmart, Anthropologie,...Remote workWork from homeMonday to Friday
$97.3k - $124.38k
...deemed critical by the School of Engineering Dean's Office and is exempt... ...Engineering Center for Global and Online Education (CGOE),... ...client and learner operational support for individually assigned Stanford... ...ensure a high satisfaction customer experience for assigned programs...Live inWork at office3 days per week$114.5k - $212.6k
...connecting and protecting our customers with inventive electrical... ...product and system sales to support established price strategies;... ...localized key decision-makers at the global customer level.Collaborate... ..., a Bachelor’s degree in engineering, business, or marketing, or relatable...Minimum wageFull timeTemporary workWork at officeLocal areaHome officeFlexible hours$151k - $175k
...in 2005, Box simplifies work for leading global organizations, including JLL, Morgan... ...world of content management and empower our customers to completely transform workflows across... ...programs and developing tailored support for Lead Gen needs.As part of the broader...Live inWork at officeShift work3 days per week
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