Administrative Assistant

Job Description

Job Description

Administrative & Operations Assistant

| Full-Time | Monday–Friday | Day Shift | Peekskill, NY | $20–$25/hour

Build Your Future with Northeastern Appliance Service

Northeastern Appliance Service is looking for a positive, organized, and motivated Administrative & Operations Assistant to join our growing team.

This is more than an administrative position—we're looking for someone who wants to learn the business, take on increasing responsibility, and build a long-term career with our company. You'll work closely with our leadership team and gain hands-on experience in customer service, scheduling, administration, financial operations, and service management.

We believe in promoting from within and investing in people who demonstrate strong performance, initiative, and a desire to grow.

What We Offer

* Competitive pay: $20–$25 per hour
* Monday–Friday day schedule
* Health insurance
* 401(k) with company matching
* Paid vacation, holidays, and sick time
* Ongoing training and professional development
* Clear opportunities for career advancement
* Supportive leadership team invested in your success
* Company lunches, dinners, outings, barbecues, movie nights, and team events
* Positive, team-oriented workplace

What You'll Do

Support daily operations: Assist leadership with administrative tasks, scheduling, meetings, reports, spreadsheets, and company projects.
Support customer experience: Communicate professionally with homeowners, technicians, manufacturers, vendors, and warranty partners while maintaining our white-glove standard.
Assist with office administration:Prepare documents, emails, customer communications, and internal company notices while maintaining accurate records and confidential information.
Help improve operations: Identify opportunities to improve office procedures, organization, communication, and efficiency.
Learn the business: Gain exposure to different areas of our operation and take on additional responsibilities as you develop your skills.
Qualifications

* Previous administrative, customer service, scheduling, office, or service coordination experience preferred
* Strong organizational skills and attention to detail
* Excellent written and verbal communication skills
* Comfortable using computers, Microsoft Office, and Google Workspace
* QuickBooks experience is a plus
* Strong problem-solving and multitasking abilities
* Professional, dependable, and positive attitude
* Self-motivated with a willingness to learn
* Ability to handle confidential information professionally
* Bachelor's degree preferred or equivalent work experience

About Northeastern Appliance Service

Northeastern Appliance Service is New York's premier service partner for Sub-Zero, Wolf, and Cove appliances. For decades, we've built our reputation on exceptional customer service, professionalism, and expert support for luxury appliances.

We invest in our employees through training, professional development, and opportunities for long-term career growth. If you're looking for more than just a job and want to build a future with a growing company, we'd love to meet you.

Job Type: Full-time

Work Location: In person