Deposit Operations Specialist

Deposit Operations Specialist

The Deposit Operations Specialist supports consumer and commercial deposit related products. Maintain knowledge on deposit banking functions, regulatory requirements, along with performing the due diligence needed to ensure complete and accurate system processing. Will also maintain a client focus and partner with Treasury Specialists and sales team members to deliver a superior client experience.

Responsible for Electronic Fund Transfer (EFT) payment processing including wire transfers, debit cards, Automatic Clearing House (ACH) transactions, and check item processing

Ensure return processes and handling of unauthorized transactions for ACH, debit card, and checks are handled timely and accurately

Support business and retail banking platforms including, but not limited to, reviewing remote deposited items, adding accounts, creating and reviewing commercial set ups, and process monthly billing

Review account documentation for Deposit and Certificate of Deposit products for completeness and accuracy

Complete requests received from internal and external clients including but not limited to deposit account maintenance, asset verifications, research requests, and generate reports

Assist internal departments and external clients with deposit related processing inquiries

Assist in identifying exceptions and collaborate with senior specialists or supervisor to resolve

Create, update, and maintain written procedures in Alerus procedure (R&R) database

Identify and implement process improvements that enhance the client experience and build scale

Associate's degree or equivalent combination of education and/or related experience in the financial industry

Communication and client-service skills

Ability to accept, support and implement continuous change

Strong knowledge and abilities with various Windows based software programs to include Excel, Word and Outlook

Ability to manage high volume, time sensitive transactions and situations

Competitive compensation including base salary, bonus and/or incentive opportunities.

Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.

Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.

Learning and development resources for personal and professional career development, and advancement opportunities.

Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.

Support for the communities we live in through paid volunteer time and a company donation match opportunity.

Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

Base Pay: $21.00 - $24.00 per hour, consideration for experience as well.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.