Operations Clerk II
SGS Consulting
Job Responsibilities:
- Perform non-routine tasks to resolve customer issues
- Review, analyze, and cleanse data
- Collaborate with internal and external customers
- Provide on-site support to service centers as needed
- Handle exception reporting for non-compliant purchase orders
- Resolve issues from third-party order processors
- Create orders for quoted jobs or installations in SAP
- Submit invoices through vendor portals
- Assist with standard customer master data workflows
- Maintain a safe work environment and support a high-impact, innovative culture
- Work independently or with supervision as needed
- Execute tasks within company’s Delegation of Authority (DOA) policy
- High-Impact Behaviors
- Commitment to continuous professional development
- Strong collaboration and teamwork
- Results-driven performance and accountability.
Skills:
- ERP Systems (SAP)
- Data Analysis & Cleansing
- Customer Issue Resolution
- Billing & Invoicing Management
- CRM / Field Service Tools
- Order Management
- Administrative & Operational Support
Education/Experience:
- Strong ERP skills and ability to learn new systems quickly
- Familiarity with Field Service or CRM tools (e.g., MS Field Service, MS CRM)
- High school diploma + 2 years relevant experience or
- Bachelor’s degree with demonstrated capability in similar work
Vacancy posted 27 days ago
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