Quality Coordinator III — Elevate Customer Experience
Service Experts LLC
Service Experts LLC in Richardson, TX is seeking a Quality Coordinator to monitor inbound/outbound calls, assess agent demeanor, technical accuracy, and customer service performance. You will audit emails, chats, and telephone interactions, lead calibration sessions, and identify service improvements to raise customer experience. This role reports to the Lead Quality Control Analyst and supports operational leadership. #J-18808-Ljbffr Service Experts LLC
Vacancy posted 3 days ago
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