Network Administrator

SUMMARY: Reporting to the Director of Technology, work as a member of the Tech Team to analyze, design, service, problem-solve, maintain, monitor, and manage network infrastructure, including voice and data asset protection. This is an in-person role, and regular onsite attendance is an essential function of the position. The employee must be onsite to support daily operations, engage in direct collaboration, respond promptly to time-sensitive and unplanned needs, and perform additional duties that require physical presence at the school.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Design, implement, and maintain the school's wired and wireless network infrastructure, ensuring scalability to support educational technologies.
• Manage, maintain, and install all network servers, including Active Directory, DHCP, DNS, backup, content/SPAM filter, storage, and voice/phone; maintain the connection to the Internet, routing, DNS, IP, and PRI.
• Safeguard The Center's network from cyber-attacks by ensuring OS, software and virus definition updates are current on all servers and computers.
• Implement and manage network security measures such as firewalls, VPNs, and intrusion detection/prevention systems to protect sensitive data (e.g., student records, staff information).
• Ensure compliance with relevant educational data protection regulations (e.g., FERPA, CIPA) and work with legal and compliance teams on maintaining data privacy standards.
• Perform regular security audits and vulnerability assessments to safeguard the institution's IT infrastructure.
• Provide Tier 2 support for network issues, working closely with helpdesk and IT support staff to resolve network-related problems affecting students, faculty, and staff.
• Troubleshoot network outages or connectivity issues promptly to minimize disruption.
• Maintain comprehensive documentation of network architecture, configurations, and procedures.
• Ensure that proper back-ups of all systems are completed regularly, including On-Prem and Cloud data.
• Oversee installation and repair of telephone systems, data terminals, and networks.
• Provide hands-on assistance and troubleshoot equipment failures and service issues.
• Remain current with the latest technology and information security developments in network administration and recommend enhancements to current systems.
• Analyze products and make recommendations on the use of new products, methods, procedures, and services.
• Investigate and respond to security incidents, breaches, and vulnerabilities.
• Work with the Tech Team to create written and/or video tutorials as a reference for users.
• Support the technology team on schoolwide projects.
• Attend regular department meetings.
• Communicate respectfully, clearly, and honestly in verbal, electronic, and written form with parents, administrators, and colleagues, and maintain a sensitive, cooperative, and flexible demeanor in interactions.
• Positively contribute to the schoolwide community.
• Demonstrate professionalism through reliability, punctuality, and personal appearance and self-care, and maintain personal integrity and a respectful attitude in all relationships, and positively contribute to the school community.
• Provide for the physical safety of children through anticipation and removal of hazards, visual observation of children active or at rest, and by appropriately responding to injuries.
• Follow all personnel policies and the guidelines of the Emergency Response Plans, and take responsibility for students' safety in an emergency situation or drill.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of the administration. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE: Minimum 5 years of experience in network administration, preferably in an educational institution or similar environment. Experience managing mid-scale networks with diverse user bases, including students, faculty, and administrative staff. Relevant certifications such as CCNA, CCNP, CompTIA Network+, or CISSP are preferred.

BEHAVIORAL SKILLS: Demonstrate personal integrity, friendliness, patience, fairness, openness, non-defensiveness, sensitivity, flexibility, and enthusiasm.

LANGUAGE SKILLS: Ability to read, analyze, and interpret written documents, professional literature, and other material. Ability to communicate effectively, verbally and in writing, with parents, students, and colleagues.

TECHNICAL SKILLS: High comfort level and proficiency with technology as a communication tool. Ability to use simple tools and machines, such as copiers and laminators. Ability to use computers to write reports, compose letters and emails, create documents, and communicate with parents.

REASONING ABILITY: Ability to solve practical problems and apply common sense and good judgment in dealing with everyday and emergency situations. Ability to interpret a variety of instructions.

PHYSICAL DEMANDS: The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The employee is regularly required to talk and hear; to stand, walk, sit, stoop, kneel, crouch, crawl, and climb; to use hands to finger, handle, or feel objects, tools, or controls; to reach with hands and arms. Specific vision abilities required include close vision, distance vision, peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those a teacher encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies from quiet to moderate to noisy.