Container as a Service Engineer - OpenShift

Job Overview This important Container as a Service (CaaS) engineering role has a primary focus of supporting the container platform ecosystem at Truist. In this role you will be contributing to and supporting the corporate Enterprise Container Strategy by identifying ideas to improve system performance, efficiency, and introducing new capabilities. This includes improving/developing automation for cluster installation, system upgrades, patch management, compliance, and monitoring the health of the overall environment. Other important aspects of this role will be cluster capacity management and providing level two operational support. The CAAS support engineer should be able to drive the troubleshooting calls and provide status updates to the management as needed. Required good understanding of offline cluster deployments, image mirroring, networking concepts, storage options, encryption, and security of the platform. You will also be expected to work with experienced team members to conduct root‑cause analysis of issues, review new and existing code, perform unit testing, and author/edit system documentation/playbook(s). Candidates will need to work during one of the following shifts: Early morning shift (6:00 am – 3:00 pm ET, with 1 hour break) or Evening shift (2:00 pm – 11:00 pm ET, with 1 hour break). In addition to the above shifts, candidates will be part of an on‑call rotation, which may require working after 11 pm as needed to perform platform upgrade activities. This may require working from 7 pm EST to 6 am EST. Candidates are allowed to take compensatory time off for any extra hours spent on these activities. Truist will not sponsor an applicant for work visa status or employment authorization, nor does it offer immigration‑related support for this position. Candidates must be located in or willing to self‑relocate to one of the following locations: Charlotte, Raleigh or Wilson in North Carolina; Atlanta, Georgia; or Richmond, Virginia. Truist has in‑office requirements that must be honored. Essential Duties and Responsibilities Guide, educate, and provide thought leadership to our delivery teams as related to their optimum adoption of DevSecOps practices and framework. Champion the use of DevSecOps as a strategic asset of culture change to enhance the flow of business value to our clients. Make informed decisions and determine which tool best fits any given situation based on proficiencies with multiple vendor products based on each of the above capabilities. Develop and recommend DevSecOps best practices. Use sophisticated, analytical thought to exercise judgment and design innovative solutions for the most complex components of the DevSecOps lifecycle. Works independently, with guidance in only the most complex situations. Provide technical and process guidance to junior team members. Build and maintain the automation and streamlining of software delivery and operations for new or existing software applications through advanced proficiency and subject matter expertise in vendor tools in the DevOps lifecycle including: Infrastructure as Code Agile and Development Lifecycle Management Source Code Management Build Orchestration Build Management Artifact Repository Management Behavior Driven Development Test Driven Development Automated Testing including Unit Testing, Integration Testing, Functional Testing, Smoke Testing, Regression Testing, Stress Testing, and Performance Testing Static Code Analysis Load and Performance Testing Artifact Scanning Database Schema Management, Orchestration and Recovery Compliance Automation and Audit Trails Configuration Management Containers Application Release Automation Deployment Strategies and Patterns including Blue/Green Deployment, Canary Releases, and Rolling Releases Logging and Log Analytics Performance Monitoring and Management Liaise with DevSecOps Center for Enablement (C4E) to ensure that Enterprise tools or practices are followed, and to share information about any team specific tools or practices that may benefit other teams. Active participant with the Truist Agile Guild and Agile DevOps Communities of Practice. Qualifications Required Qualifications: Bachelor's degree or equivalent education and related training. Seven or more years of experience in software engineering or IT including at least four years of experience in a role where the primary responsibility is git based application code development and/or DevOps Engineering and/or the development, maintenance, and support of CI/CD pipelines or an appropriate combination of industry related professional experience and education. Foundational cloud architecture knowledge. Must demonstrate ability to write code. Must demonstrate ability to construct basic application build pipeline. Preferred Qualifications: Experience working in Agile teams and knowledge of Agile development & release practices. Banking or financial services experience. Knowledge about Kubernetes design standards, patterns, and best practices. Knowledge about Micro‑services design standards, patterns, and best practices. Proven track record of acting as SME for Container projects and managing the day‑to‑day operations of a container platform. Effective written and verbal communication skills and good listening skills. Excellent problem‑solving skills – Ability to analyze problems from multiple perspectives. Must have a can‑do attitude, a passion for technology, and willingness to learn new skills. Must be confident, self‑starter, have a strong work ethic, and be team oriented. Hands‑on experience with at least 3‑4 of the following: Kubernetes RedHat OpenShift Scripting/automation Container platform administration/support Any Linux administration (preferably RHEL/CoreOS). Experience with Micro‑services, Gitlab, Azure DevOps/Jenkins, Rally, JFrog Artifactory/Docker Registry/RedHat Registry, Ansible, Gitops, ArgoCD. Have working knowledge of on‑premises infrastructure and cloud‑based deployments and configurations along with monitoring and alerting. Experience working with Agile teams and good understanding of Agile principles is a must. Other Job Requirements / Working Conditions Sitting – Constantly (More than 50% of the time) Standing – Occasionally (Less than 25% of the time) Walking – Occasionally (Less than 25% of the time) Visual / Audio / Speaking – Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding – Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability – Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel – Minimal and up to 10% Benefits General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. EEO Statement Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. #J-18808-Ljbffr Habitat For Humanity Of Durham