PATIENT CARE TECHNICIAN - 8 West PCU - FT

Employment Status: Full time Shift: Day (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R161316 Overview 8 WPCU – The Enhanced Monitoring Unit is a 27‑bed specialty step‑down environment focused on gastrointestinal (GI) and pulmonary care. Our patients require comprehensive monitoring and interventions that bridge the gap between intensive care and acute medical‑surgical nursing. With a focus on innovation and teamwork, the Enhanced Monitoring Unit provides nurses with a unique opportunity to expand their knowledge, grow professionally, and make a meaningful impact on patient outcomes. Responsibilities Provides basic nursing care and performs technical skills for specified age groups according to established standards. Assists patients with activities of daily living. Documents and reports patient observations to licensed staff. Transports patients, supplies, specimens, equipment within the facility. Contributes to Carilion Clinic’s performance improvement activities. Actively participates in obtaining desired service line/departmental outcomes. Assists with chart audits and participates in unit quality activities. Participates in unit activities and/or organization councils/committees. May lead unit huddle and participate in IDR’s (unit based interdepartmental patient rounds). Provides support for department/unit staff scheduling, including covering lunch assignments. Reviews medical record for outstanding orders and notifies nurses of stat orders and medication changes. Orders department/unit supplies and equipment, and stocks/organizes supplies. Assists with wayfinding, answering phones, and making meaningful connections with patients and visitors. Processes equipment between patients as needed (cleans unit‑based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment. Leads streamlined, timely and comprehensive admission, transfer, and discharge processes, keeping the patient experience as the top focus. Assists in coordination of patient flow into/out of area using department/unit specific software and Intranet. Is aware of unit outcomes and metrics and promotes process improvement initiatives that add value to outcomes and/or organizational mission. Welcomes and assists patients and visitors; assists with registration. Serves as the “face” of the unit, role‑modeling service excellence behaviors at all times. Answers phones and interacts with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately. Monitors cleanliness of waiting and break rooms and performs safety/environmental rounds on unit with multidisciplinary team members. Participates in the sitter process (if competencies appropriate). Assists with maintaining regulatory compliance. May be responsible for phlebotomy (competency appropriate). May conduct non‑sterile wound care dressings (competency appropriate). May replace and remove saline locks (competency appropriate). May do colostomy bag changes (competency appropriate). Qualifications Education: High School Diploma or GED required. Experience: None. Licensure, Certification, and/or Registration: If working in a critical access facility, a Certified Nursing Assistant is required. Effective interpersonal, communication, and teamwork skills required. Must successfully complete orientation and competency validation for the position. Compensation Compensation Range: $17.39 - $24.35 per hour. Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan. Benefits Comprehensive Medical, Dental, & Vision benefits (employer funded). Employer funded pension plan, vested after five years. Paid Time Off (accrued from day one). Onsite fitness studios and discounts to Carilion Wellness centers. Access to health and wellness app. Personify Health discount program. Childcare discounts. Continued education and training support. Equal Opportunity Employer Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veteran status. Carilion is a Drug‑Free Workplace. #J-18808-Ljbffr