Client Service Rep

Client Service Representative

Join Stretch Zone as a Client Service Representative and play a key role in helping our members feel better, move better, and live better. No prior experience is required, just enthusiasm, drive, and a genuine desire to help others.

Responsibilities:

• Share the benefits of practitioner-assisted stretching by working with potential clients to match our service offerings with their flexibility and wellness goals.
• Provide outstanding customer service by warmly welcoming members, scheduling appointments, handling phone inquiries, and resolving questions or concerns
• Support strong member retention through proactive outreach, follow-ups, and delivering a smooth, positive member experience

Qualifications:

• Client relationship management experience
• Comfortable with technology and social media
• Excellent communication skills and a people-first mindset
• Eagerness to learn and grow in a fast-paced environment

About Stretch Zone:

Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time. Compensation: $17.00 - $27.00 per hour

Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.

A career with Stretch Zone means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.