Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2015 and is a close-knit team of four who value strong relationships and a supportive work environment. Before becoming an agent, I worked as a State Farm team member, which gave me a clear understanding of what it takes to build a successful office and support a team effectively.

I attended the University of Wisconsin and am a big sports fan. That competitive spirit and teamwork mindset carry into the way we approach our goals and support one another. We stay involved in the community through local initiatives and donations to charities and sports teams. Giving back and staying connected locally is important to us.

Our team enjoys PTO, paid holidays, health benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in working hard while still maintaining a positive and flexible environment.

Our culture is relaxed and fun, but we’re serious about growth. We’re looking for someone who is motivated in sales, personable, and comfortable talking with others. A self-starter who isn’t afraid to make mistakes and learn from them will thrive here. If you’re driven, outgoing, and ready to grow, this could be a great fit for you.

ROLE DESCRIPTION:
Andy Lesar - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.