Dispatcher

Full-Time Tow Truck Dispatcher (Morning Shift)

Pay

$15 - $17 per hour
Job Type

Full-Time
Schedule

• Morning Shift: 6:00 AM - 3:00 PM
• Overtime available
• Weekend and holiday availability preferred

Qualifications

• Fluent in English
• Reliable transportation to and from work
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Basic computer and phone skills
• Towing industry experience is a plus
• Knowledge of Southern Orange County and Inland Empire is a plus
• Bilingual or multilingual candidates are encouraged to apply

Job Description

We are a growing towing company seeking a dependable and detail-oriented Tow Truck Dispatcher to join our team. This position plays a critical role in coordinating drivers, assisting customers, and ensuring efficient dispatch operations throughout Southern Orange County and the Inland Empire.
Responsibilities

• Answer incoming service calls and dispatch tow truck operators
• Coordinate and monitor driver locations and job status
• Communicate with customers regarding service updates and estimated arrival times
• Maintain accurate records of calls, dispatches, and completed services
• Work closely with drivers to ensure efficient routing and customer satisfaction
• Handle multiple calls and priorities while maintaining professionalism

What We're Looking For

We are looking for candidates with a positive attitude, strong organizational skills, and a commitment to excellent customer service. The ideal candidate is reliable, calm under pressure, and able to communicate effectively with customers, drivers, law enforcement agencies, and roadside assistance providers.
Benefits

• Paid training
• Opportunities for advancement
• Overtime opportunities
• Fast-paced and rewarding work environment

Positions Available Immediately