Quality Assurance Analyst

We are Valicy We make games. We also make the machines they run on. What we're building matters. How we treat people matters more. Our Mission We exist to create excellent gaming experiences, treat our customers the way we want to be treated, and positively impact people's lives through a culture of care. Values – FIGHTER Mindset Fun: Enjoy the journey together Innovative: Consistently pushing new boundaries through creativity Growth: Committed to growing personally and professionally Humble & Passionate: It's important to be both Teamwork: Built on trust, healthy conflict, commitment, accountability, and results Excellence: Pursuing high standards in everything we do Relational: Building trust and relationships with customers and teammates Title and Details Title: Quality Assurance Analyst Location: Greenville, NC Department: NC Quality Assurance Reports To: Quality Assurance Lead Status: Exempt Summary We are seeking a detail-oriented and technically skilled QA Analyst specializing in SAS, G2S, and CMS interoperability testing. In this role, you will design, execute, and validate integration tests that ensure seamless communication, data exchange, and system compatibility across casino gaming platforms, SAS protocols, G2S systems, and Casino Management Systems (CMS). The QA Analyst will play a critical role in ensuring our products meet established standards for quality, functionality, performance, reliability, stability, security, and interoperability. This position requires a strong understanding of software testing principles, integration workflows, and gaming industry protocols, along with the ability to identify and resolve complex system interactions before they impact customers. Responsibilities Understand and champion the company's Mission, Vision, and Values (MVV), serving as a positive ambassador. Create and maintain quality assurance documentation, including test plans, test cases, test procedures, and test reports in accordance with established standards and processes. Collaborate with Product Managers, Developers, QA leadership, and other stakeholders to define acceptance criteria, identify risks, and develop comprehensive testing strategies for new features and releases. Interpret, execute, and continuously improve quality assurance processes to support product reliability and interoperability objectives. Develop testing methodologies and procedures for identifying, tracking, documenting, and reporting software defects and quality issues. Verify that defect fixes are properly implemented and validated throughout the software development lifecycle. Document test results, defect reports, and interoperability issues with clear reproduction steps and supporting evidence to facilitate efficient resolution by development and integration teams. Ensure ongoing compliance with company quality standards, gaming industry regulations, and applicable technical requirements. Design, develop, and execute test cases covering interoperability scenarios involving SAS, G2S, CMS, and related gaming platform integrations. Validate data mapping, transformation logic, message formats, transaction flows, and system behavior across integrated environments. Perform manual and automated testing to verify data integrity, protocol compliance, message processing, error handling, and end-to-end integration functionality. Analyze test results and recommend enhancements to improve interoperability, system performance, reliability, and overall product quality. Execute regression testing to ensure software updates, patches, and enhancements do not negatively impact existing integrations or interoperability workflows. Participate in root cause analysis and contribute to process improvements aimed at increasing testing effectiveness and product quality. Requirements 3+ years of experience in software quality assurance, preferably within casino gaming, gaming platform integrations, SAS, G2S, or related interoperability testing environments. Strong understanding of software testing methodologies, test case development, defect management, and quality assurance best practices. Excellent written and verbal communication skills. Exceptional attention to detail and commitment to quality. Familiarity with Agile/Scrum/SDLC software development methodologies. Strong analytical, troubleshooting, and problem‑solving abilities. Ability to effectively collaborate within cross‑functional teams. Proven ability to manage multiple priorities while maintaining a high level of accuracy and quality. Experience documenting test results, defects, and testing metrics. Experience validating regulatory compliance and interoperability requirements within highly regulated environments is a plus. Experience using test management and defect tracking tools such as JIRA, TestRail, or Azure DevOps. Notes This job description is a guide for accomplishing company objectives. It incorporates the most typical duties performed and covers only the primary functions and responsibilities. Other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this position. #J-18808-Ljbffr