Bilingual Scheduling Coordinator

Job Description

Job Description

Here is a generated job description based on the provided job title and additional inputs:

Job Title: Bilingual Home Care Coordinator

Location: Brooklyn, New York

Company: Four Seasons Home Health Care

Organization: Four Seasons Home Health Care

Company Slogan: Seasons change but our commitment to quality doesn't.

About Us:

Four Seasons Home Health Care is dedicated to providing comprehensive and coordinated home care to patients, with a focus on independence at home and preventing hospitalizations.

Job Summary:

We are seeking a caring and detail-oriented Bilingual Home Care Coordinator to join our team in Brooklyn. As a key member of our licensed home care service agency, you will be responsible for ensuring our patients receive timely and consistent care by coordinating with our home health aides.

Responsibilities:

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs
• Use HHA Exchange software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues
• Maintain accurate records and notes for each patient in the system
• Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support
• Assist patients in navigating their care needs and facilitate communication with insurance providers
• Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met
• Take ownership of assigned cases and ensure patient well-being is the top priority

Qualifications:

• High school diploma or equivalent
• 2+ years of experience as a Homecare Staffing Coordinator
• Proficiency with HHA Exchange software and other basic computer applications
• Strong verbal and written communication skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Excellent problem-solving skills and the ability to make quick decisions
• Fluency in one or more of the following languages is required: Spanish, or Creole
• Must be able to commute to the Brooklyn office location 11236

Salary: $24- 26$ hourly

We Offer:

A dynamic and supportive work environment, competitive salary, and the opportunity to make a meaningful difference in the lives of our patients.

How to Apply:

If you are a motivated and compassionate individual who is passionate about providing exceptional care, please apply to this exciting opportunity today!

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