Accounts Receivable Supervisor

Accounts Receivable Supervisor (Open)Location: Independence, OH - Rockside Woods Blvd - Management - North BSCAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for an Account Receivable Supervisor in Independence, OH!We are looking for you!Pay: $55,000-$60,000Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.Early Access: Your benefits start after just 30 days of employment.The Accounts Receivable Supervisor is responsible for the supervision of a team of CX Representatives and Specialists. This role will be responsible for evaluating and enhancing practices and procedures impacting the customer experience in an innovative, customer centric and commercially oriented environment with the expressed purpose of implementing digital capabilities to optimize each step of the customer journey and positively transform business processes. The goal is to create and maintain an effortless customer experience resulting in increased customer loyalty, advocacy, and increased purchases.Responsible for contacting customers with overdue balances, sending payment reminders, and negotiating payment plans.Collaborate with internal departments and customers to resolve billing disputes, address payment inquiries, and maintain positive customer relationships.Monitor and analyze accounts receivable aging reports, track collection efforts, and provide regular updates to management on collection performance.Required Qualifications:Bachelor degree in Accounting / Financial / Management / Economy3+ years in similar function. Experience in a multinational company is desirable. Experience in Global Business Services Center is a plus (for GBS roles).Your Differences Enhance Our PerformanceAt Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.Equal Employment Opportunity InformationWe are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.