Agency Support Associate

About InhabitInhabit is a global PropTech software company serving over 5 million units in the residential and short-term rental property management industries. Our 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at Rental GuardianRentalGuardian is Inhabit’s leading insurance product offering within their vacation short-term rental division; we provide vacation protection solutions built for the vacation rental industry. RentalGuardian partners with InsureStays (dba Sandhills Insurance Group), a licensed insurance agency, and nationally recognized underwriters to provide products best suited to the needs of the short-term rental industry. These products include travel insurance, property protection and a liability protection bundle, which protects the property manager and homeowner.The rapid growth of the company has created a wealth of career opportunities. We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company.Job DescriptionThe Agency Support Specialist is a role within InsureStays, a 50-state insurance-licensed agency and sister company of RentalGuardian. The agency focuses on our partnerships with highly rated underwriters, brokers, agents, TPAs and technology providers to develop and manage insurance programs and services powered by the RentalGuardian platform. This role will support core agency functions including licensing and training, underwriting and account approval, surplus lines policy delivery, reporting and filing and compliance support.What You’ll Do (Functions & Responsibilities)Licensing SupportBecome familiar with travel insurance policy delivery, service, and management, including approved materials and program descriptionsBecome familiar with travel retailer regulations and requirements for certifying, reporting, managing and training authorized retailers under the agency and assist with documenting related business practices and processes.Become an expert in NIPR licensing process and support.Support ongoing review of client websites to ensure compliance with basic rules for offering travel and damage protection products and services.Underwriting SupportBecome familiar with program underwriters and their underwriting requirements and processes for screening applicants for coverage approvalBecome familiar with products and related approved materials and program descriptionsBecome an expert in use of proprietary software to prepare coverage, bordereaux and experience reports related to underwriting functions.Assist with preparation of monthly bordereaux and agency premium payment reportsSurplus Lines Policy, BDX and Reporting SupportBecome an expert in using proprietary and third-party software related to surplus lines policy reporting and surplus lines tax calculation and payment through these systems.Follow prescribed processes to support the timely and accurate delivery and reporting of policies and endorsementsWork with accounting regarding payments as they relate to underwriting activities, surplus lines policy and tax reporting and retailer compliancePerform data entry tasks associated with the roleSupport other insurance processes as necessaryCompile BDX reports for BDX payments to underwritersSupport department managers in the performance of ad hoc tasks and activities.What We’re Looking For (Minimum qualifications)Strong organization skillsStrong communication skillsUnderwriting experience (preferred)Excel expertiseStrong sense of initiative and ability to thrive in a start-up esque environmentAbility to meet the requirements of scheduled activities while balancing competing prioritiesDesire to progress and learn new skillsWorks well in a team environmentA result orientated attitudeCommitment to meeting the needs of fellow employees and external customersAbility to learn proprietary and third-party softwareProficiency in Microsoft Windows and Microsoft Office SuiteExperience working in a start-up or rapid-growth organizationEducation RequirementsBachelor's Degree or equivalent work experience requiredTypeSalaried, Exempt, Full-TimeLocationMason, OHWe have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on FridayBenefits IncludeCompetitive PayHealth Insurance: Medical, Dental, Vision and Prescription PlansHealth Savings AccountsFlexible Spending AccountDependent Flexible Spending AccountCritical IllnessAccidentRetirement Savings Plan (401K) with discretionary company matchShort- and Long-Term DisabilityCompany Paid $25,000.00 life insuranceSupplemental Life and AD&D InsuranceEmployee Assistance ProgramPaid HolidaysPaid VacationPaid Volunteer TimeInhabit Employee Discount ProgramsOur Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.#Inhabithires #J-18808-Ljbffr REFERSTAYS LLC