Senior Enterprise Voice Engineer
Virtual Vocations Inc
Designing and optimizing enterprise voice and contact center technology solutions, the full-time Senior Enterprise Voice Engineer will administer and monitor communication systems while providing advanced technical support and leading integration efforts in a remote environment. Key responsibilities Design, implement, and optimize enterprise voice and contact center technology solutions, leading complex enhancements and integrations Conduct troubleshooting and root-cause analysis for critical communication services, ensuring operational integrity and performance Develop and maintain integrations and automation solutions that improve operational efficiency and support business requirements Required qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience Five or more years of experience in designing and supporting enterprise communications environments Experience with enterprise voice, collaboration, and contact center technologies across cloud and hybrid environments Proficiency in developing integrations, automation solutions, and technical documentation Strong understanding of telecommunications, networking, and security principles related to communication technologies
Vacancy posted 5 days ago
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