Director, Critical Infrastructure Operations & Reliability

SNIPEBRIDGE is a strategic talent solutions company specializing in connecting exceptional talent to great career opportunities. We work as an exclusive partner to leading AEC and technology organizations that are advancing the built environment through innovation, technical rigor, and transformative work.

COMPANY

Our client operates within the fast-moving data center and digital infrastructure sector, where engineering, construction, technology, energy, and operations come together to support always-on environments. Its multidisciplinary teams plan, design, deliver, and operate complex facilities with a strong focus on reliability, safety, scalability, and efficient use of power and cooling. The work calls for close coordination across technical disciplines and offers the opportunity to contribute to infrastructure that supports the continued growth of cloud computing, AI, and connected services.

THE OPPORTUNITY

The Director of Infrastructure Operations will lead the people, programs, and operating systems responsible for reliable critical infrastructure across one or more facilities. This position combines technical leadership with organizational discipline, setting standards for uptime, safety, maintenance, incident response, capacity, vendor performance, and continuous improvement.

KEY RESPONSIBILITIES

Set the operating strategy, standards, staffing model, and performance expectations for critical infrastructure Lead facility operations, preventive maintenance, reliability, capacity, and lifecycle planning across assigned sites Oversee incident response, escalation, root-cause analysis, corrective action, and operational reporting Develop and maintain standard, maintenance, and emergency operating procedures Manage operating budgets, capital plans, service contracts, vendors, and major maintenance programs Partner with design, construction, commissioning, IT, security, energy, and business teams Build and develop high-performing managers and technical teams through clear accountability and training Use performance data to reduce risk, improve efficiency, and strengthen operational readiness REQUIREMENTS Bachelor's degree in Engineering, Facilities Management, Operations, or a related discipline 12+ years of critical facilities or infrastructure operations experience, including significant people leadership Demonstrated responsibility for high-availability electrical, mechanical, controls, and life-safety systems Experience leading multi-site operations, major incidents, budgets, vendors, and capital programs Strong knowledge of reliability, maintenance, safety, change control, and business-continuity practices Data center operations credentials such as AOS, DCEO, CDCP, CDFOM, or equivalent training preferred Executive-level communication, decision-making, and cross-functional leadership skills All applicants must be legally authorized to work in the United States without sponsorship and must already possess long-term work authorization. #J-18808-Ljbffr SNIPEBRIDGE