Technician Level 1

What We Need To provide technical support in the Configuration Department What We Need To provide technical support in the Configuration Department Work Location: This is an onsite position based in El Paso, Texas. The selected candidate must be able to work onsite at the designated location. What You'll Be Doing Perform the following duties Configuration of handheld, tablet, laptop, PC, router and similar product lines Participate in the installation and upgrades of the various computer products hardware and software accurately and completely as defined in the build instructions Review the work order and staged material confirming correct components and accurate quantities are inducted into the work flow Scan the required data points to update the shop floor control system, create asset or other required labels Apply all required labels Install and validate all integrated hardware on the bill-of-material Connect to networks or web sites to download updates or configurations Set and configure bios and firmware Locate and load appropriate system drivers Configure and validate the required software including the OS, IOS, ISP or custom software image or packages. Run and validate hardware and software diagnostics Maintain and exceed productivity goals for the department. Ensure specified processes, procedures and reporting methods for each customer are followed. Perform Level II troubleshooting and quality inspection Ensure work flows smoothly. Plans work methodically. Train associates on integration procedures when necessary Participate in regular housekeeping initiatives and daily cleaning maintenance. Standards & documented procedures are adhered to at all times. All - Health and Safety All Accidents are reported to management and/or the Health and Safety representative immediately. Responsible for maintaining cleanliness of the Distribution centre by ensuring all work areas are clean, orderly and in compliance with Health and Safety practices. Advocate of “clean as you go”. Promote safety by identifying and promoting potential safety risks and providing recognition. Should a Health and Safety concern be present, inform management and/or Health and Safety representative immediately. Participate in regular housekeeping initiatives and daily cleaning maintenance. Remain accident free. Working Conditions Normal levels of stress and mental exposure. Able to concentrate Able to lift and move product weighing up to fifty (50) pounds on a regular and consistent basis Able to work shifts (stay late when necessary) Able to stand for long periods of time Distribution Centre environment What You Will Need To Be Successful High School Diploma One to two years of related work experience required Preferred Qualifications Associates/Bachelor’s degree in a technical or computer related discipline A+ Certification One to two years PC system configuration of both hardware and software in a UNIX or Windows/DOS environment. General knowledge of name brand hardware installation processes. General knowledge of popular operating systems and software applications About Us Brady Corporation is a global industrial technology leader dedicated to making workplaces safer, more productive, and more connected. Backed by a 110+ year legacy of reliability and innovation, we have entered an exciting era of transformation and growth, powered by more than 10,000 team members serving customers across 40+ countries. Following our acquisition of Honeywell's Productivity Solutions and Services business in August 2026, Brady brings together trusted leadership in safety, materials science, and identification with advanced mobile computing, scanning, and automation. We Help Organizations Make Work Safer, More Productive, And More Connected By Transforming Everyday Critical Information Into Actionable Intelligence. Our End-to-end Platform Unites Two Powerful Pillars Identification Solutions: High-performance labels, safety signs, engineered materials, and rugged industrial printing systems. Intelligent Productivity Solutions: Industry-leading mobile computers, barcode/RFID scanners, specialized software, voice automation, and workflow services. From aerospace, healthcare, and laboratories to manufacturing plants, retail, data centers, and global transportation and logistics hubs, we empower customers to identify, protect, track, and optimize the people, assets, and processes that keep the world running. Why Work At Brady A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world. Our Benefits Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision Generous 401(k) with company match Paid time off and holidays Opportunity to participate in incentive programs for all full-time employees Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance Education reimbursement opportunities Scholarship program for children of Brady employees A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management) Dress-for-your-day dress code Charitable contributions matched through Brady's Matching Gift program #J-18808-Ljbffr