Quality Technician

Job Description

Job Description

Essential Duties and Responsibilities:

• Develop, revise, and maintain quality documentation, including Standard Operating Procedures (SOPs), work instructions, and inspection plans.

• Conduct internal audits and participate in supplier and external audits (e.g., ISO certification) to ensure compliance with quality standards and procedures.

• Assist in implementing Statistical Process Control (SPC) methods to monitor and control production processes.

• Perform risk assessments and contribute to the development of risk management strategies.

• Support validation and qualification activities for processes, equipment, and systems.

• Collaborate with cross-functional teams to address non-conformities, implement corrective actions, and review non-conforming materials and products.

• Investigate and assist in resolving customer complaints related to quality issues.

• Collect, analyze, and interpret quality data to identify trends, develop metrics, and drive continuous improvement initiatives.

• Assist in the maintenance, calibration, and verification of measurement and test equipment.

• Participate in new product development and introduction, providing input on quality requirements and specifications.

• Work with suppliers and customers to ensure adherence to quality requirements and expectations.

• Support the training and development of employees on quality-related processes, procedures, and best practices.

• Stay informed on industry trends, standards, and regulations, implementing relevant improvements as needed.

Required Skills and Abilities:

• Strong attention to detail and accuracy in documentation, auditing, and reporting.

• Solid understanding of quality management systems and applicable regulatory requirements.

• Proactive problem-solving skills with strong technical aptitude.

• Excellent organizational, time management, and communication abilities.

• Proven ability to work collaboratively within cross-functional teams.

• Proficiency in Microsoft Office and data analysis software.

• Analytical mindset with familiarity in Statistical Process Control (SPC) and statistical analysis methods.

• Ability to interpret and apply technical documents, drawings, and specifications.

• Knowledge of risk management, validation, and qualification processes.

• Adaptability to new technologies, evolving processes, and shifting priorities.

• Strong teamwork skills, with effective written and verbal communication.

• Demonstrates willingness to learn, flexibility, and a collaborative approach in a dynamic environment.

Education and Experience:

• Associate’s degree or relevant certification in Engineering, preferably in Quality, Manufacturing, or a related field.
• Prior experience in a quality-focused role or within a similar industry is preferred.
• Hands-on experience in mechanical engineering, particularly with stainless steel, carbon steel, and aluminum equipment, is highly desirable.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to concentrate and remain focused in an open office environment with potential distractions.
• May require extended periods of standing, walking, bending, or lifting materials up to 25 lbs.
• Ability to lift, carry, and move objects as necessary to perform job functions.
• Ability to perform visual inspections requiring close attention to detail.
• Personal Protective Equipment (PPE) may be required depending on specific tasks or work areas.