Legal Specialist

Job Title: Legal Attachment Specialist

Job Location: Hybrid in Pensacola, FL / Winchester, VA / Vienna, VA

Job Duration: 6-month contract – can extend

Key Responsibilities

• Review, interpret, and process garnishments, child support orders, tax liens, IRS levies, and other legal attachments in accordance with federal, state, and organizational requirements.

• Place, update, and remove account restrictions, holds, and freezes as required by legal orders.

• Conduct detailed account research to determine compliance requirements and available funds.

• Perform high-volume data entry of legal orders and related case information while validating documents, account data, and member information to ensure accurate processing and regulatory compliance.

• Monitor queues and workloads to ensure timely processing and adherence to established service level agreements (SLAs).

• Review incoming legal documentation for accuracy, completeness, and validity.

• Maintain accurate records and documentation of actions taken on member accounts.

• Identify and escalate complex cases, discrepancies, or potential compliance concerns.

• Communicate effectively with internal departments, legal entities, courts, employers, government agencies, and other stakeholders as needed.

• Support team objectives by assisting with workload balancing, queue management, and process improvements.

• Participate in quality reviews and ensure adherence to established procedures and regulatory requirements.

Required Knowledge, Skills, and Abilities

• Knowledge of legal regulations, court orders, and compliance requirements related to garnishments, levies, liens, and other legal processes.

• Strong analytical and problem-solving skills.

• Exceptional attention to detail and organizational skills.

• Effective written and verbal communication skills.

• Ability to prioritize multiple tasks and manage time effectively in a fast-paced environment.

• Ability to work independently while exercising sound judgment and decision-making skills.

• Proficiency in researching and interpreting legal documents and account information.

Preferred Qualifications

• Previous legal experience in a law office, court system, financial institution, or related environment.

• Demonstrated ability to manage a high-volume workload with minimal supervision.

• Strong initiative and commitment to continuous improvement.

• Experience with queue management, case processing, and regulatory compliance.

• Ability to identify process improvement opportunities and contribute to operational efficiencies.

• Proven ability to collaborate effectively with team members and business partners