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Quality Assurance Specialist

CHENBRO MICOM USA INC

Job Description

Job Description

Job description:

About Chenbro
Founded in 1983, Chenbro Micom is a global leader in designing and manufacturing high-quality rackmount systems, tower servers, and PC chassis. We provide innovative OEM, ODM, and JDM solutions that support datacenters and industrial applications worldwide.

Our U.S. headquarters is located in Ontario, California, with additional branches in New Jersey and Texas. We are committed to quality, innovation, and teamwork that drive customer success.

Position Summary

Chenbro is seeking an experienced Quality Assurance Specialist to join our Ontario team. This role is responsible for maintaining and improving our ISO 9001 Quality Management System, ensuring product reliability, and driving continuous improvement across the organization.

If you are detail-oriented, process-driven, and passionate about quality, we’d love to meet you.

Key Responsibilities

  • Lead and maintain the company’s ISO 9001 Quality Management System (QMS)
  • Develop and update quality policies, procedures, and training materials
  • Monitor and analyze product quality, identify root causes, and implement corrective actions
  • Conduct internal and supplier audits to ensure compliance with quality standards
  • Oversee incoming, in-process, and final inspections
  • Collaborate with engineering, production, and supply chain teams to resolve quality issues
  • Manage supplier qualification and performance tracking
  • Communicate with customers regarding quality concerns and ensure customer satisfaction

Qualifications

Education:

  • Bachelor’s degree in Engineering, Science, or a related technical field

Experience:

  • Minimum 5 years of experience in quality assurance or quality management within a manufacturing environment
  • Strong background in ISO 9001 implementation and maintenance
  • Experience with supplier audits, corrective action processes, and quality improvement programs

Skills:

  • Proficient in quality tools such as SPC, FMEA, 8D, CAPA
  • Ability to read and interpret engineering drawings and technical specifications
  • Excellent analytical, communication, and problem-solving skills
  • Strong attention to detail and ability to work cross-functionally

Preferred Qualifications

  • Industry experience in electronics, mechanical, or server manufacturing
  • Lean / Six Sigma certification or experience
  • Knowledge of regulatory and compliance standards

Why Join Chenbro

  • Stable, well-established company with global operations
  • Collaborative team environment that values innovation
  • Opportunity to influence company-wide quality standards
  • Competitive pay and comprehensive benefits package

Job Type: Full-time

Benefits:

• 100% company-paid employee medical, dental, and vision coverage
• 100% Company-paid life insurance and Long-Term Disability (LTD) coverage
• Competitive compensation and performance-based incentives
• Paid holidays and Paid Time Off (PTO)
• 401(k) retirement savings plan with match
• Career growth opportunities within a fast-growing organization

Education:

  • Bachelor's (Preferred)

Experience:

  • Quality: 3 years (Required)

Language:

  • Chinese (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

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