Insurance Call Center Representative

Job Description: Essential Job Functions: Execute business process transactions, focusing on accuracy and adherence to procedures. Collaborate with senior analysts and managers. Participate in process improvement projects and data analysis. Assist in identifying process bottlenecks and quality assurance. Ensure compliance with established standards and procedures. Support senior analysts in analyzing data trends and reporting. Assist in updating and maintaining process documentation. Work with the team to meet performance targets and quality standards. Basic Qualifications: Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 2+ years of relevant work experience Proven experience in business process transactions Proficiencies in business process management and optimization A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: Advanced degree in a relevant field a plus Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email . Please note: DXC will respond only to requests for accommodations due to a disability. #J-18808-Ljbffr DXC Technology